Our car was damaged and no details were left - should we claim on our insurance?

While parked on the street, our car received damage to the rear light and bodywork but no details were left of the offending vehicle. Our insurance policy does not have no claims protection and the excess...

My insurer have increased my premium even though I didn't make a claim - can they do this?

I contacted my insurers to inquire about getting some vandalism repaired on my Range Rover, but it turned out the excess on my policy (which also has protected NCB) was more than the cost of repairs so...

My new car is 14 insurance groups lower than the previous one - so why has my premium gone up?

My wife recently changed her car from a Land Rover Freelander, worth £2000 and insurance group 23, to a Renault Clio, worth £2000 and insurance group 9. When I changed the vehicle on our Admiral insurance...

I got a flat tyre on my hire car - do I declare this car hire excess claim to my own insurer?

I recently hired a car in Spain and during the rental I had a flat tyre. The rental firm charged me 125 Euros when I returned the car. Fortunately, I had taken out separate car hire excess insurance before...

My daughter is returning to the UK after 20 years - do you have any advice on insuring her new car?

My daughter, an expat for 20 years, will return to the UK this year from Hong Kong. She holds a full license but hasn't driven for 10 years. I've told her to take lessons again and on return to to the...

I have 12 years NCD, but my insurer only document up to nine - how do I prove my full NCD to my new insurer?

My car insurance broker, Swinton, issued me with a letter to confirm that in July last year (2016) I had 12 years of no claims. Aviva who I insured with last year only go up to nine years NCD, so that's...

Will switching policy holder every year allow both my wife and I to retain our NCB?

My wife and I each had a car insured under a Direct Line multicar policy. We are both named drivers on each others policy. I recently sold my car and haven't found a replacement so told the insurance company...

I was penalised because my NCD was more than I stated - where do I stand?

I have recently returned to insuring a vehicle after three years as a company car holder. I had full no claims discount before taking the company car, and no claims in the company car. All of the above...