How can I get my proof of no-claims from my insurer who is messing me around?

My insurer of 23 years recently sent me my formal car renewal notice only a few days before it was due, despite my requests a month prior. In that time, they also refused to produce proof of no-claims...

Thanks for recommending Primo insurance, who have saved us a lot of money.

On Honest John's recommendation, when I bought a third car for fun for my wife and me, I contacted Paul Kirby at Primo (01702 225400, www.primoplc.com ). Primo find insurers that look at the driver rather...

Where can our 19-year-old daughter obtain temporary car insurance for eight weeks?

My daughter has been insured for one of our cars since she started driving. She's now 19 and has held her licence for two years without a claim or any offences, and is at University so only drives when...

Should I tell my insurer that a named driver has been prosecuted for speeding and has points on his licence?

A named driver on my private car insurance policy has an unspent Fixed Penalty speeding offence (Code SP30). Can I allow him to drive my car, given that I have not told my insurance company of the three...

Motorious benefit cheat

I know someone who is a named driver on a trade insurance policy. The thing is, he is on the dole and doesn’t work (not legally anyway). Is his insurance valid or not? I thought it was insurance for people...

Scammer raise

In the last few days I have taken two calls from Online Claims (via an Indian call centre) about a recent accident involving a car registered at my address. There has been no such accident so this seems...

How can I legally get my daughter's SORNed car to a Nissan garage for scrappage?

My daughter's car has been on a SORN for a couple of years and is not covered by any insurance. She wants to take it for an MOT in order to trade-in on Nissan's extended scrappage scheme (worth £2000 off...

Can you recommend a UK insurance company that offers a premium reduction for non-use?

I visit the States twice a year for approx three months at a time. I have an old Lincoln town car there for which my insurance is reduced by half when the vehicle is not being used on public roads. I have...

Why have I lost my no-claims discount when no claim has been made against my policy?

I’ve a second car with two years' NCD. The policy runs out at the end of June so I should now have three years' NCD at renewal. Last November, I’m driving home and a pedestrian runs off the road and clatters...

Can we buy back our written-off car?

Our insurance company has told us they are writing off our car based on information supplied by my husband when we raised the claim. What is the process for buying back the car and getting it repaired...