Was my six-year Hyundai service carried out correctly?

I have a 2017 Hyundai i10 that was due for its 6 years/ 60,000 miles service. After booking the car in, the dealer has completed an eSentials Full Service. However, they have neglected to change the gearbox...

Should I take my used Toyota iQ to a main dealer for servicing?

I've bought a 10-year-old Toyota iQ. Is it worth servicing it at Toyota or my good local garage?

Is buying a used car from a main dealer a safe bet?

My cousin wants to buy a secondhand Kia Picanto for her 17-year-old daughter. They've decided they want the higher-spec 2 model. Their budget is £6500-7000. I've been looking online and found a 2-year-old,...

Should I continue to get my BMW 7 Series serviced at a main dealer or switch to an independent?

My car is due for a service shortly. The last three services have been done via a main dealer. It is a 2016 model with less than 19,000 miles on the clock and does less than 1000 miles a year. Is it worth...

Will using a non franchised garage for servicing invalidate my warranty?

My car is 18 months old and still under warranty. Its service is due and I'm booked in to my local mechanic (not the Volkswagen franchise) because he's £83 cheaper. He will use genuine Volkswagen parts,...

If a new car develops a serious fault should I insist the supplying dealer fixes it?

If a car bought from a major franchised dealership develops a serious problem within six months would it make more sense to insist the original dealer fix it for free rather than make a warranty claim...

My car is at the dealer needing repairs but there's no date as to when this might happen - what can I do?

My 2016 Vauxhall Astra has been at the dealership now for nearly a month. It apparently needs a completely new engine and it's under warranty. The Vauxhall dealership say they cannot give me any timescale...

I am about to get my Kia serviced - if I do not use a main dealer will this cancel warranty?

I am about to get my Kia Soul serviced. If I do not use a main dealer will this cancel my seven-year warranty? What would a main dealer charge?

Is £300 expensive for a first service?

I have been quoted £300 for a first service (10,000 miles) on my 2017 Audi A1 1.0 TFSI by my Audi dealer. I can't go to another garage as it is still under warranty. Do you think this is about right?

My new car has been off the road for four weeks - can I reject it?

I purchased a new Jaguar XF Portfolio in September. Within the last ten weeks, the vehicle has been off road for just over four weeks due to a major software or hardware issue with no end date of fixing...