Why might my insurance company be offering their best premiums to me without haggling?

I was reading your column and noted your comments about insurance companies asking silly renewal quotes which then come down if you can be bothered to ring them. I have been with Direct Line for a while...

The write-offs in the wall

I wrote to you last year whilst we were deliberating as to what to do following an accident that resulted in our car being declared a total loss by the insurer. Well, this is how it played out: The car,...

In disrepair

Two Mondays ago a Tesco delivery van reversed into me and smashed up the front of my Volvo estate. The driver admitted that it was his fault. He gave me a letter saying that Tesco will mend the car free...

Part-time car

My husband and I both work full time and normally each of us requires a vehicle. We have a 2007/07 S-Max 2-litre TDCI, which we have owned from new, and a 2009/09 VW Caravelle. For the next 2 years - and...

Father and son reunion

We recently saw an item in a Saturday edition of the Telegraph about insurance for first time car buyers. Unfortunately the paper has been thrown out. My grandson is taking his driving test soon and will...

Awarding damages

Renewal quotes for 2010 BMW 318 SE Business Edition £317 from Saga £452 from BMW Insurance. Both comprehensive, both de facto 5 Star. Key difference is that with BMW (they say) car will always be repaired...

Undisclosed

I've read several of letters in your column recently regarding the requirement to inform your insurance company of changes to a car from standard. This has included changes to wheels and tyres. With increasing...

To claim or not to claim?

I pulled out of a carpark and bumped the wing of a passing car. Their damage is slight and they do not wish to claim, but I have already reported it to my insurer and am awaiting an estimate for the work...

Are Insurance companies getting lazy?

I have been told by Swiftcover that an accident I had was my fault, but they will not see my point of view and will pay out, then hit me with a premium increase at renewal. It all stems from an accident...

Not informed by insurer of claim against policy

I've been trying to sort out car insurance for my Mum using internet insurance companies. I completed the information with my Mum present, but when I went to buy a policy the site (Swift Cover) said...