How can one avoid accident management companies?

The subject of Accident Management Companies often crops up in your column. I consider that car owners can do much to put these parasites out of business by insisting that their accident-damaged cars be...

Why don't insurers still use the process where the insured driver obtains a selection of quotes for repairs?

One point you have missed in your recent replies about insurers is the 'preferred repairer'. What happened to the old method of providing three independent quotes for the repair to the insurer? Surely...

How best should I hire a car for driving in Spain and France?

I am hiring a car through Ryanair in May for 10 days for driving in Spain and France. There is a large excess payable should one be involved with a claim. Rather than take out super cover, which is very...

Why do claims agents keep calling me and encouraging me to make a claim?

I am concerned with the cold calls that I am now receiving from claims agents who are trying so hard to get me to make a claim that would be on my own insurance. What I do not understand is how my insurance...

Insurance, location, and lending a car

I am the main full-no-claims-driver of a car normally kept off-road in a private drive in a low-risk area. My 40-year-old daughter is an additional driver on the insurance policy and has had a licence...

I want my car written off rather than repaired over a long period

My car was in an accident not my fault. The insurers have agreed liability. My car is worth £2000. However they want to repair my car price being £1500 plus they have given me a rental car. I have had...

Tyre and alloy wheel insurance

I just bought a 2010 bmw320d sport with low profile tyres and expensive alloys from main dealer John Clark Aberdeen. I have been offered tyre & alloy wheel insurance @ £349 for 3 yrs for accidental demanges....

Insurance company won't cover flood damage

My son drove onto a flooded section of road when a nearby river broke its banks. The engine on his Peugeot 307 stopped and he and the car had to be recovered by the RAC. A number of other drivers found...

Is there an insurance hotline?

There are many (mainly young male) drivers on the road with 'souped up' cars. Is there a motor insurance hotline to report the car registration and modifications? With car insurance being so high for...

Modifications and Insurance - is there an industry standard?

Is there a standard list of accessories which don't have to be declared as modifications to the insurance company? I added a rev counter to my Aygo as my 17 year old is being taught how to change gears...