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Dealer won't pay to fix faulty roof on Astra Twintop
I recently bought a Vauxhall Astra Twintop from a local dealer. The car was sold with a warranty that (the dealer said) covers the folding roof. Within a month of ownership, the folding roof mechanism failed. The warranty firm has told me that the roof is not covered and the dealer is refusing to pay for the repairs. What are my rights?
Asked on 26 September 2016 by Captain Slog
Answered by
Honest John
Yes. Unless the dealer can prove that you did something that caused this problem, the dealer is responsible for this and remains responsible for it for six months from the sate of sale. See: www.honestjohn.co.uk/faq/consumer-rights/ Once he knows you know the rules he will probably pay up.
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