We bought A Honda CRV 2.2 diesel 18 months ago with 11,000 miles on the clock from a main dealership. Since buying the car we have added 7000 miles, approximately 800 of those towing a caravan (well within the weight limit of the car's capacity).

While towing recently, the clutch suddenly failed with no earlier symptoms such as slipping. Honda say it is due to driver error, no component failure found. The fly wheel is also burned out and Honda have offered us 50 per cent reduction on the cost of the flywheel as a goodwill gesture but accept no responsibility. Is this reasonable?