What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Should BMW refund my warranty?
I bought a used approved BMW 5 Series F11 12 months ago. After six months the rear suspension failed. It took BMW four months to fix the issue before returning the car to me. Due to not being able to drive my car for four months I've not been able to benefit from the warranty. Should BMW be expected to extend my warranty or refund the warranty period I've lost out on?
Asked on 21 February 2016 by andy_b
Answered by
Honest John
Very common problem on the F11 wagon. If the dealer kept you on the road for those four months in another F11 he might contend that was enough.
Similar questions
I bought a ten year old Ford Ranger from a dealer seven months ago, with a three month warranty. The timing belt went last week and the dealer's own mechanic fitted a new one just before we bought it....
I purchased a brand new Peugeot Boxer from a main dealer in May 2016. In June, it started to have a slight hesitation which has now worsened and makes me feel as if it might come to a complete stop at...
I took out an extra 3 year warranty, paid in full, when I purchased a Ford C-Max. I have since had an intermittent fault of the clutch pedal not fully returning. The dealer has told me that the gearbox...