Recently the engine on my 3 Series Touring stopped dead. A trip to the BMW dealer revealed timing chain failure, and I have a bill for around £4000. I can't pay this at the moment, so I am without the car until I can!
The car has always been dealer serviced, is a 57 plate and has about 160K on the clock so technically high mileage I suppose.
I became aware of problems on the N47 engine, but was informed mine is N57 and the same problem doesn't apply.
I've made BMW customer service aware that I am not happy with their refusal to accept any responsibility. Their argument is that I should have taken out an extended warranty.
I'm currently trying to ascertain whether the timing chain would have been covered by an extended warranty, and also how much that warranty would have cost me.
I understand that the timing chain is fitted at the back of the engine, and is inaccessible without removing the engine. On this basis how can it ever have been checked for wear, and as other commentators I have read have said on this basis, BMW must have taken the view that this part would never need servicing access.
I believe that BMW should cover some of the cost of this since clearly the part has failed. Otherwise BMW are saying that their parts can only be guaranteed for three years. Not what I expected when I set out to pay £39000 for a car.