Large garage repair bill - should I pay? | Ask Honest John

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Large garage repair bill - should I pay?

About two weeks ago my car went into the garage for what they thought was a flat battery. A recovery man had attempted to jump start it and this had apparently wiped the memory. So a new battery and re-programme was needed at the cost of £400.

Yesterday got in the car and same problem again (no lights or electrics) Should I have to pay again or should they have the car back and sort it out as they obviously didn't last time?

Asked on 12 April 2015 by LornaWicked

Answered by Honest John

The garage fixed the problem caused by the recovery man, but the original problem may be different. No current at all and no lights is fairly drastic. Is it possible that one of the battery terminals has become detached?

Tags: legal and consumer advice technical issues

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