What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

How can I get the V5 for my Suzuki Swift Sport which I bought new?

I ordered a brand new Suzuki Swift Sport in February this year, taking advantage of the car scrappage scheme. At delivery date, I made my way to the dealer and very happily signed all appropriate documents, and then paid for the vehicle. At this point I was told that there had been a problem during the vehicle registration procedure and that my vehicle details had been designated to a different registration (a 1.3 Swift) and the 1.3 Swift details designated to my registration. The sales person told me it wasn't a problem, that Suzuki GB and the DVLA had been informed, it was being sorted and I would receive a new V5 in the post. Unfortunately, four months on and after numerous phone calls to the dealer, I still don't have a V5 document. The road tax runs out in August and I don't see how I could possibly re-tax an unregistered vehicle. I would really appreciate any advice you could pass on to me.

Asked on 3 July 2010 by swifty2010

Answered by Honest John
The dealer has let you down and the DVLA too. You have to get onto the DVLA and sort it out yourself.
Similar questions
I ordered a new car in January 2022. It was delivered in February 2023 and is now in a higher tax bracket. Can I dispute it?
Can you offer any advice on buying a pre-war classic car that has been stored in a barn for 30 years? The car has not been registered at Swansea and has no registration document. It is currently with a...
I've bought a car but the VIN and registration numbers don't match. How can I find out if the car has been stolen? I cant find anywhere on the internet that you can search for a car by VIN number.
Related models
Excellent equipment across the range, great fun to drive regardless of the engine, sport version is huge fun, 4x4 is great for rural areas.
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer