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Ford Mondeo sat nav has failed - who should pay for the repairs?
Our 2007 Ford Mondeo's factory-fitted sat nav no longer works as the GPS has failed. According to our local Ford dealership - this is due to water ingress - a corroded aerial base and cable. This will cost over £300 to repair.
My friendly local mechanic can't do it for much less as the parts are so expensive, but a quick internet search suggests a design flaw. We have only had the car for seven months, do we have a case for compensation from the manufacturer?
My friendly local mechanic can't do it for much less as the parts are so expensive, but a quick internet search suggests a design flaw. We have only had the car for seven months, do we have a case for compensation from the manufacturer?
Asked on 7 February 2014 by mrsnpearson
Answered by
Honest John
Not from Ford. Maybe from the dealer who sold you the car.
Looking for a garage you can trust? Honest John's Good Garage Guide has thousands of reader recommended garages, plus how-to guides and tips on servicing.
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