What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

I have found that my Porsche is a Category D write-off - can I get a refund?

I privately purchased a 2005 Porsche 911 Carrera S with 38,000 miles on the clock in March 2012 for £26,375. The vendor specifically denied any insurance loss on the vehicle and I performed a vehicle history check. This reported the vehicle to be clear of any concerns and I duly proceeded with the purchase. Contingent on the history report and purchase I then spent, amongst other items, £2300 on a Warranty Direct three-year warranty, £1400 on new tyres all round and £300 on a minor service. I commute 90 miles a day and the car has just passed 50,000 miles.

In September, I tried to replace a lost key, ordering one through the Porsche OPC network. This request was rejected by Porsche GmBH as they have the chassis number recorded as a total loss. At this point I performed another history check with a different company, that showed a Category D loss on 11 January 2007. I immediately filed a claim with the original history checking company and they have responded with an offer of £13,187, i.e. 50 per cent of my purchase price, claiming that the loss was not showing at the time of my check.

I am very reluctant to keep hold of a car where I cannot obtain a spare key and where I can envisage great future difficulty in selling a Cat D loss when this model is so widely available on the secondhand market. My preferred outcome would be a complete refund of the original purchase price plus a substantial if not complete consideration to my subsequent expenditure. Please would you advise me if my wishes are enforceable or unrealistic and how I might best proceed?

Asked on 5 January 2013 by JC, via email

Answered by Honest John
First you'd better read this to understand what a 'Cat D total loss’ means: www.honestjohn.co.uk/faq/insurance-write-offs/

It's not very serious. If you can't get an additional key from Porsche you can probably get it from one of the locksmiths in this list: www.honestjohn.co.uk/useful-websites/specialists/

The only bad news is that someone, somewhere still has a key to your car. So it might be an idea to put it onto a cheap 'personal plate' so it is not readily identifiable. I'd settle for the £13,187 compensation and keep the car. I think that amount is greater than any loss you have incurred.
Similar questions
I bought a four year old mini motor caravan from a reputable dealer in May. It was advertised as one owner, but I had to wait a number of weeks before I picked it up from them as the previous owner hadn't...
I recently bought a car at a small independent dealership. The dealer only had one key for my new car so I decided to contact the previous owner. The previous owner said he had left two keys with the dealer...
Three weeks ago I part exchanged my old car for a Volkswagen Beetle from a local dealership. Half way into the journey to view the car (and potentially purchase it) the garage owner rang to say he had...
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer