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This parking penalty is extremely unfair - what are your views?

I recently parked in a hotel for a meeting and, in the absence of seeing any signage (albeit it was going dark and I was a few minutes late) went straight into the hotel. Last week I was horrified to receive a notification from Parking Eye Car Park Management saying I had parked illegally and had incurred a fine of £90, which would be reduced to £60 if paid within 13 days. I am in the process of taking this up with the hotel itself because I think it is a disgraceful way to treat paying punters. I was there for just over two hours so I can't see that £90 is anything other than scandalous. Your views would be greatly appreciated.

Asked on 6 September 2012 by CD, via email

Answered by Honest John
I get more complaints about Parking Eye than about any other operator. And Parking Eye makes more requests to the DVLA for Keeper Details than any other parking operator: 695,929 between April 2010 and December 2011.
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