A friend of mine bought a new Renault Clio from Renault Enfield as she had been so pleased with her previous Clio also purchased from Renault Enfield.

Unfortunately, soon after buying the car, she was ill for 3 months. Thus a year after buying the car it had only done 6,400 miles when the clutch failed. The car was taken to the suppliers where Mrs Page was told she would have to pay for the repair as the flywheel was damaged and this meant the problem was caused by her driving. Could there be any truth in this?

This a lady, not a boy racer, who had been driving for 30 years and whose almost identical Clio had been driven by her for 3 years and is still being used by her nephew on the original clutch. The garage has now had the car since July. Mrs Page tells me that the garage have offered to pay 75% of the cost.

However, I still feel she has been badly treated and should not have to pay at all, in fact I feel she should be compensated for the loss of her car for months.