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Autotrader 'Trader Club' causing me issues
I have been using Autotrader for 20 + years.
As a small independent retailer I prefer to use my website and advertise each vehicle individually (It is also more cost effective!).
Auto trader have a club called the 'trader club' which I use which gives a little discount and a few other things.
It used to give me a button on each of my adverts marked 'website' that took potential customers straight to my website.
This feature has now gone and Autotrader say I never had it and can't get it as I dont allow them to host my website.
Have any of your readers had the same issue?
Furthermore if I add the words www.mpmlimited.co.uk Autotrader will delete them.
If I even say "please see our website for more information" (without putting in the web address!) they still delete it.
I suppose they are within their rights (somewhere in the small print) but it is tedious!
I have called Autotrader and asked for someone to call me back multiple times... I am still waiting for a response.
I would be grateful for your thoughts on the matter?
As a small independent retailer I prefer to use my website and advertise each vehicle individually (It is also more cost effective!).
Auto trader have a club called the 'trader club' which I use which gives a little discount and a few other things.
It used to give me a button on each of my adverts marked 'website' that took potential customers straight to my website.
This feature has now gone and Autotrader say I never had it and can't get it as I dont allow them to host my website.
Have any of your readers had the same issue?
Furthermore if I add the words www.mpmlimited.co.uk Autotrader will delete them.
If I even say "please see our website for more information" (without putting in the web address!) they still delete it.
I suppose they are within their rights (somewhere in the small print) but it is tedious!
I have called Autotrader and asked for someone to call me back multiple times... I am still waiting for a response.
I would be grateful for your thoughts on the matter?
Asked on 28 December 2012 by MarcM
Answered by
Honest John
Must simply be Autotrader policy. Nasty, though. Maybe this will force you to allow Autotrader to host your website. There is a reaction in the trade against increasing costs on Autotrtader, but it's still the most effective medium.
Tags:
selling
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