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spare set of car keys

Hi

Can you help. I recently purchased a 2011 Honda Jazz 1.4 ES from a Honda Dealer. At the point where I was sitting in the car ready to drive away I was informed that there was not a spare set of keys for the car. This was the first time this information had been given to me. No mention was made when the deal was being done and the paperwork signed. I have been told by the company that the full cost of a spare set of keys including coding and VAT is £220. They have offered to provide me with a set with 50% discount at £110. I am not happy about this as I feel the car shoud have a spare set of keys, and in any case I should have been informed about this prior to the purchase being finalised. Can you advise on a way forward with this matter.

Thanks for your help.

Asked on 9 August 2012 by Ian Bower

Answered by Honest John
Getting more keys is reasonably simple and reasonably cheap. Try a branch of Timpsons in the High Street, side street or in a Shopping Mall. No joy there, links to keys and locksmiths in this directory:
www.honestjohn.co.uk/useful-websites/specialists/ The first two on the list apparently give very good, very fast and very cheap service. But, and it's a big but, it disquiets me that there is another set of keys somewhere. Whoever has them can steal your car whenever they want to.
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