What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Faulty Twizy seat
I bought a new Twizy on 18th May. On getting home found back seat faulty, it had been ripped from attaching rivet. Rang the garage (who I'm pretty sure new of the fault all along) and they said that they would pick it up and repair it.
They picked it up on 30th May. To date, approx one month later they have not fixed it. They say they are waiting for parts from France. They have given me a replacement Twizy until mine has been fixed. What are my rights? Can I ask for my money back? Can I ask for compensation?
They picked it up on 30th May. To date, approx one month later they have not fixed it. They say they are waiting for parts from France. They have given me a replacement Twizy until mine has been fixed. What are my rights? Can I ask for my money back? Can I ask for compensation?
Asked on 26 June 2012 by lee aka twizzy
Answered by
Honest John
If they can't fix yours ask them to transfer ownership of the replacement Twizy to you.
Looking for a garage you can trust? Honest John's Good Garage Guide has thousands of reader recommended garages, plus how-to guides and tips on servicing.
The Good Garage GuideSimilar questions
I bought a car from a second hand car dealer at the end of September 2012. Since then it has developed numerous faults which I have had to take to a garage to get repaired under warranty, apart from the...
I bought a 95 MX5 from a specialist garage 6 weeks ago. I have recently sent it to my local garage to get a few things looked at and asked them to do an inspection.
They spotted a lot of faults with it,...
I bought a van on finance and have now found out that it's been clocked. The mechanic just found multiple issues and it needs new gearbox. I bought over the phone from a van company three hours away. It's...
Related models
.jpg?width=115&height=75&rmode=crop)
Elsewhere on 
.jpg)
