What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Faulty new car
I bought new a 2011 Kia Carens diesel three weeks ago. In the first week I couldn’t get fifth gear so the garage dropped the gear box to correct . Two or three weeks later the problem returned with 1st and 3rd gear, and vehicle vibrates badly, is uncomfortable to sit in for more than a couple of miles. It’s back in the garage.
What are my rights? This car cost £16,000 and I dont feel I should have to accept this new car with these faults.
What are my rights? This car cost £16,000 and I dont feel I should have to accept this new car with these faults.
Asked on 18 February 2012 by james walker
Answered by
Honest John
They have to fix it in 3 attempts or give you your money back:
www.honestjohn.co.uk/faq/consumer-rights/
www.honestjohn.co.uk/faq/consumer-rights/
Dear Honest John,
Please help me choose my next car. I would like it to have:
Please help me choose my next car. I would like it to have:
Similar questions
Bought new car March 2011 - in garage 4 months later with leak from coolant tank. Garage have advised that leak is from coolant into head gasket, now replacing cylinder head and head gasket. Is this...
I purchased a vehicle VAUXHALL VECTRA DESIGN CDTI from Halesowen Motorhouse in the West Midlands on 2/5/2012. I had never purchased from a dealer in the past because of the greater cost however, after...
I bought an 09 plate Audi A4 TDI two months ago from a non Audi garage but the turbo has blown already.
The one thing that isn't covered by the warranty. Can I get my money back or the bill paid for...
Related models
Option of seven usable seats, all rear seats fold into the boot floor, spacious interior, five-year warranty on models sold since September 2006.