What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Noisy new Passat
I just bought the car yesterday, drove lovely nearly all the way home (38 miles from the dealer) and as we came into our village the engine started making a noise that I can only describe as being like someone putting nuts and bolts in a blender!
We called the dealer straight away and he has come to pick it up to look at it and hopefully fix it!
a) What could it be
b) Would we have to pay anything towards cost of fixing it? We have just shelled out our savings on buying it, we can't afford to put it right!
We called the dealer straight away and he has come to pick it up to look at it and hopefully fix it!
a) What could it be
b) Would we have to pay anything towards cost of fixing it? We have just shelled out our savings on buying it, we can't afford to put it right!
Asked on 29 January 2012 by nicenurse
Answered by
Honest John
The dealer is liable, so if he can't fix it you get your money back. You definitely do not have to pay him to fix it.
Looking for a garage you can trust? Honest John's Good Garage Guide has thousands of reader recommended garages, plus how-to guides and tips on servicing.
The Good Garage Guide
Our honest used car pricing is a little bit different to all the others. You can get to our values through make or model - you don’t have to follow a prescribed route. Plus, it’s live, which means we can react to changes in the market quicker than any printed price guide.
Honest Used Car Prices
Dear Honest John,
Please help me choose my next car. I would like it to have:
Please help me choose my next car. I would like it to have:
Similar questions
I'm buying a used Nissan Qashqai and I tend to only make short journeys. Will I get DPF problems with a diesel?
Two weeks ago I bought a Citroen C5 Tourer from a one man dealer. The reversing sensors and power steering do not work. Would the legal warranty cover this?
I recently bought a second car and on my receipt it states three months warranty. On contacting the dealer he now says it is on major components only, I didn't receive a booklet or small print on the warranty....
Related models
.jpg?width=115&height=75&rmode=crop)
Spacious and comfortable. Wide range of engines. Big, boot with lockable seatbacks. Generally better from May 2008 onwards.
![2019 Volkswagen Passat 1.5 TSI EVO 150 R-Line 4dr DSG [Panoramic Roof]](http://images.honestjohn.co.uk/imagecache/url/crop/90x60/https/cdn.uk.prod.group-mobility-trader.com/images/cas/3f710e12731ce6ed82b7e176279b0cf4/dacbca2aba1cc3821939225a950d5035.jpg)
.jpg)
