My wife's 70+ licence (she's had a licence for 50+ years) needs its 3 yearly renewal. She received no reminders, so applied online. The system said it couldn't identify her. So she phoned DVLC who (after a very long wait) said that her photo needed renewing - not sure why as her passport pic is valid. She's had to fill in an application in pen and ink, send a new photo, and a postal order (really !) for £18. She posted everything off, and enclosed her 'old' licence, signature required. It's been received OK. The new licence may take some time to arrive, we understand - what happens if she has to produce a driving licence in the meantime ?
And is there any way we can expedite delivery ? FYI we thought we'd use the Post Office assisted service, but they won't touch any 70+ stuff.