Can I reject a car in 7 days or do I have to allow the dealer a chance to repair it?

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Can I reject a car in 7 days or do I have to allow the dealer a chance to repair it?

I bought car from a dealer and it developed a problem with the gearbox within 7 days of ownership. I receved a warranty on purchase which I am trying to use to cover the cost of the repair but have also been made aware of my rights to reject my car which is now my preferred option. I need to understand if having the gearbox repaired independently would then stop my right to reject the car with the dealer?

Asked on 24 May 2024 by Michael Flowers

Answered by David Ross

If you intend to reject the car it is recommended that you give the supplying dealer the opportunity to rectify the fault first. If you have the vehicle repaired elsewhere then we would not expect the dealer to accept any subsequent attempt to reject the vehicle. You can read more about the process here: www.honestjohn.co.uk/faq/consumer-rights/

Tags: buying rejecting a car consumer rights act

Dear Honest John,

Please help me choose my next car. I would like it to have:

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