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How can I be sure my sat nav is avoiding the ULEZ?

I drove my 2006 ULEZ compliant car during this week, from Colindale, NW9 to New End Square, NW3. My satnav is always set to "avoid toll roads". It said 'cannot avoid tolls'. I didn't see any road signs, so tried to research later if I had inadvertently crossed into a toll area and how much /whom to pay, but was unsuccessful. Your advice is appreciated - I am sure this will be an increasing concern for the average motorist, given the way all manner of restrictions are cropping up to restrict our mobility.

Asked on 21 April 2024 by Gerald

Answered by David Ross
Based on the start and end point of your journey, you should have remained well outside the London Congestion Charge Zone, and on the basis your car is compliant no ULEZ charge would be due either. Depending on whether you are using an in-built navigation system or an aftermarket system, it may be that because your entire journey took place within the ULEZ zone your sat nav was unable to avoid the zone regardless of the route, hence the message.
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