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Have I been overcharged for a headlight cable reconnection?
I have just had my Dacia Sandero Stepway Laureate MoT'd by the local Dacia dealer and found I have been charged £110 to re-connect the headlight cable, details on invoice - CHECKED HEADLAMP ADJUSTMENT CABLE 110.00 DETACHED, REATTACHED AND TESTED OK Requirement Subtotal 110.00)
According to comments in the Dacia Forum, this is a common problem with the Sandero and a 2 minute fix, do you think I have been excessively overcharged, also charged £21.44 for a single nearside windscreen wiper blade.
According to comments in the Dacia Forum, this is a common problem with the Sandero and a 2 minute fix, do you think I have been excessively overcharged, also charged £21.44 for a single nearside windscreen wiper blade.
Asked on 10 January 2024 by graham elrick
Answered by
David Ross
If the invoice does not indicate that any replacement parts were fitted in order to repair the headlamp adjustment cable, it would seem that this is an excessive charge. We would suggest going back to the dealer and asking for clarification on what the labour charge is (if this is not indicated) and how long the repair took - if it was a two minute fix then we would at the very least expect a partial labour charge if not no charge at all. If the response from the dealer is unstatisfactory we would suggest raising the issue with Dacia UK.
The charge for the wiper blade is not necessarily unreasonable depending on the brand of blade used.
The charge for the wiper blade is not necessarily unreasonable depending on the brand of blade used.
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