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Can I claim for an oil leak on a car I bought in 2017?
Back in 2017 I bought an Audi A4 1.4 Sport TFSI for £13.5k which had 48k on the clock. The dealer gave me a three year warranty and a fresh MoT (No advisories)
A few weeks later, a tyre pressure sensor fault code popped up, I had also started noticing drips of oil on my driveway. I took the car in and told the service department about both these issues. They told me that the mechanic forgot to reset the tyre pressure sensor but they couldn't find any leaks.
Now there is pretty big leak with a very noticeable stain on my driveaway and the rear underside tray under the spare wheel is completely soaked/stained.
I took the car back in and they're saying that it will cost me out of my own pocket for this oil leak as It's not a mechanical/electrical failure, they're telling me that only mechanical/electrical failures are covered under warranty. Is there anything I can do to fight this?
A few weeks later, a tyre pressure sensor fault code popped up, I had also started noticing drips of oil on my driveway. I took the car in and told the service department about both these issues. They told me that the mechanic forgot to reset the tyre pressure sensor but they couldn't find any leaks.
Now there is pretty big leak with a very noticeable stain on my driveaway and the rear underside tray under the spare wheel is completely soaked/stained.
I took the car back in and they're saying that it will cost me out of my own pocket for this oil leak as It's not a mechanical/electrical failure, they're telling me that only mechanical/electrical failures are covered under warranty. Is there anything I can do to fight this?
Asked on 19 April 2023 by Ujwal
Answered by
David Ross
Although the car was sold with a clean MoT, this is not a guarantee that there are no problems with the car and is only a snapshot of the condition of the vehicle of the day of the test.
If you bought the car in 2017 with a three year warranty this would suggest that the warranty has expired, so unless you took out an extended warranty this is unfortunately something you will have to pay for from your own pocket.
However, if you do have an extended warranty we would argue that until the cause of the leak is determined they cannot say for certain that it is not a mechanical fault, which would be covered under warranty.
If you bought the car in 2017 with a three year warranty this would suggest that the warranty has expired, so unless you took out an extended warranty this is unfortunately something you will have to pay for from your own pocket.
However, if you do have an extended warranty we would argue that until the cause of the leak is determined they cannot say for certain that it is not a mechanical fault, which would be covered under warranty.
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