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Volkswagen Golf R delays - can I cancel my order?
I ordered a Volkswagen Golf R online through a broker last July. I was initially given an estimated delivery time of 22 weeks which meant December. After asking the dealer for an update it was put back to this March. Now it’s provisionally July. Do I have the right to cancel and claim my £1,000 deposit back?
Asked on 15 March 2022 by Doug McLellan
Answered by
Sarah Tooze
There are widespread delays on new car orders at the moment, primarily caused by the ongoing global semiconductor shortage.
Whether you can cancel and claim your deposit back will depend on the terms and conditions of the contract you signed when you placed the order. If there is delivery date included, which you have now gone past, then I would suggest you are in a much better position to cancel and get your money back than if there is no mention of it.
Whether you can cancel and claim your deposit back will depend on the terms and conditions of the contract you signed when you placed the order. If there is delivery date included, which you have now gone past, then I would suggest you are in a much better position to cancel and get your money back than if there is no mention of it.
Tags:
waiting times
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