Ask Honest John

Honest John Ask Honest John » Volkswagen Golf R delays - can I cancel my order?
What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

Volkswagen Golf R delays - can I cancel my order?

I ordered a Volkswagen Golf R online through a broker last July. I was initially given an estimated delivery time of 22 weeks which meant December. After asking the dealer for an update it was put back to this March. Now it’s provisionally July. Do I have the right to cancel and claim my £1,000 deposit back?

Asked on 15 March 2022 by Doug McLellan

Answered by Sarah Tooze
There are widespread delays on new car orders at the moment, primarily caused by the ongoing global semiconductor shortage.

Whether you can cancel and claim your deposit back will depend on the terms and conditions of the contract you signed when you placed the order. If there is delivery date included, which you have now gone past, then I would suggest you are in a much better position to cancel and get your money back than if there is no mention of it.
Similar questions
I signed contract for a Genesis GV70 Electric. On the day of collection I noticed the car had regular faux leather and not Nappa. The contract stated Nappa. They said don't worry will sort the right can...
I would like to purchase a new car and have been looking at the current generations of Audi Q5 and Volvo XC60. I have been quoted lead times of seven and nine months, respectively, for new factory orders....
I'm a year off retirement and am lucky to have a decent pension and lump sum. I want to get a new car this year, so should I buy cash now or still do a PCP for 3-5 years? Over the years I've owned a Volkswagen...
Related models
Immense cross-country pace. Comfortable and practical. Surprisingly economical at a cruise. Also available as an estate.