Volkswagen DSG gearboxes can certainly be troublesome. You're right, though, you shouldn't be experiencing issues with a car that's covered so few miles. If you've had it serviced regularly, it's worth pushing Volkswagen for a contribution. They don't need to make one but, if you're polite, they might be willing to provide a gesture of goodwill. Otherwise, we'd recommend speaking to an independent automatic transmission specialist. They'll be very familiar with DSG transmission issues and will be able to recommend a repair that should be more affordable than at a Volkswagen dealer. It might be something as simple as a gearbox oil change. Our Good Garage Guide should help: good-garage-guide.honestjohn.co.uk/