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Salesman told me my car had cruise control but it doesn't - can I reject the vehicle?
The salesman told me my Ford Fiesta ST has adaptive cruise control but it doesn’t and it can’t be retrofitted. Can I reject the car? The manager says Terms and Conditions says specs can change, but surely they have to tell me rather that hide it.
Asked on 20 March 2020 by Nic lewis
Answered by
Andrew Brady
Have you got it written down somewhere that it will have adaptive cruise control? Unfortunately, if you're going on the word of the sales person alone, you'll struggle to reject the car on this basis. If you keep complaining to your dealer, they might offer you something as a gesture of goodwill. That's probably the best you can hope for.
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