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Will the manufacturer contribute towards as a premature failure of a major part?

My Audi Q5 TDI Quattro was bought new in December 2014. It has covered 75,000 miles and has been serviced regularly by Audi dealers. At a recent service, the garage said that a new drive shaft is required (I had asked them to investigate a noise from the rear of the vehicle which increased as the speed increased). The garage said they had never come across this before. Is this something which Audi are likely to contribute towards as a premature failure of a major part, or have I just been unlucky? If relevant, the car is not used off road, but is used to tow a general trailer (mostly to take rubbish to the tip). Journeys are mostly in excess of half an hour with several much longer trips. The car is UK bought but currently registered and serviced in France.

Asked on 17 March 2020 by Michael Good

Answered by Dan Powell
I wouldn't expect Audi to contribute towards the repair of a six-year-old car. However, I would expect the dealer to be able to tell you what has caused the driveshaft failure, otherwise you may face more expensive repair costs further down the road. It's possible the driveshaft has failed due to wear and tear, but I'd be concerned that it may be related to fault in the gearbox or the differential. If the dealer cannot diagnose it, try an independent Audi specialist.
Tags: driveshaft
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