They will want to know what security you may have, CCTV, any evidence of the theft taking place, any potential fraud risk, whether your version of events remains consistent. What social media you may use, has there been a means by which you have possibly been targeted? Aside from speaking with individual claimants, they also look to establish trends that may be occurring. Motorhome theft is rife at the moment and insurers are working hard in the background to identify theft rings and organised crime.