My car is in for a repair with Solus, (owned by Aviva). I was informed that the repair would be completed by a certain date and my car returned back to me. I received a call however to tell me that while being repaired it had actually sustained damage to one of the doors (caused by a dropped tool) and that it would take a few days extra until this is repaired. I've spoken to Aviva and they have assured me that this will not show as any further claim or repair against my policy but is there any action that you would recommend that I take from here?