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Should a clutch last longer than two years and 13,000 miles?
In July 2017 I purchased a Renault Captur 0.9 TCe. The car had 9731 miles on the clock and was first registered in September 2016. The clutch failed last week, with 12986 miles on the clock. I immediately telephoned the dealer to report the situation. The car was sold with the remains of the original three year warranty. I was advised by the lady I spoke to that the warranty did not cover clutches. I explained that I felt that a clutch should last longer. The lady advised me that, if I was not happy, to contact Renault. This I have done, by email, as instructed on their website, but have received, up to today, no response.
Asked on 4 September 2018 by
Answered by
Honest John
No manufacturer I know of apart from Hyundai and Kia will warrant a clutch beyond six years from new because it is too easy for a driver to destroy them. It will not be covered by Renault. And the dealer who sold you the car is not liable for the eventual failure of this working part. I'm afraid you will have to pay for its replacement.
Tags:
clutches
new car warranty
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