Thank you Tony,

I appreciate your reply and help, I will do that. I have had a report done on the floor so I just need the estimate of costs.

Thanks again, I feel a little easier now.

"issue a claim in the small claims court ,jointly siting the manufacturer and the dealer who sold you the vehicle "

To sue in the small claims court using SOGA will require that you take out an action against the vendor of the vehicle ie the dealer that sold you the vehicle. The manufacturer cannot be sued by the owner, (you) unless they sold you the vehicle direct.

Unless the manufacturer agrees to be joined to the action, on the basis that if the dealer loses the action the dealer will then sue the manufacturer you don't sue the manufacturer.

Yes, we have had an estimate of £3500 for repair. The manufacturer admitted on public forums that the vinyl coated flooring was causing moisture to be retained and so the floor rots. They have since changed the flooring used. They have been rectifying floors for customers for a few years both in and out of warranty, but are no longer prepared to do that. The dealer viewed the vehicle, told us about the known flooring problem and advised us to check the forums.He has declined any responsibility because our service/habitation check isnt up to date.(neither check actually covers the underfloor).He says the fault could have been discovered earlier, and that there was no problem with the vehicle when we bought it. This would mean that a £30,000 vehicle has rotted in just over 2 years.

In writing he is now saying that we could have a 'potential' floor problem and that the manufacturer is aware of it.

"Thats why he should pull the manufacturer and the retailer into the SCC at the same time. "

I would be very interested to hear how you would advise how to "pull the manufacturer into the the SCC" Quite simply, you can't. The retailer, as the vendor of the motorhome, is liable to be sued in the small claims track of the the county court as long as the action is not time barred (ie more than 6 years from the date on the invoice). The manufacturer has no contractural relationship with the owner if it was sold through a dealer-why do you think that manufacturers sell through dealers?

Tony g-I am afraid that your particular view of who is responsible in the case of a claim in the small claims court for faulty goods is not correct-please read the paragraph on this site titled faulty goods:-

http://www.takelegaladvice.com/news-and-information/legal-guidance/consumer/consumer-disputes/

Stop messing about with the dealer. Don't talk to him on the phone. Write to the dealer by registered post giving the dealer 14 working days to agree to your request that he repairs the faulty floor, or you will get the floor repaired somewhere else and take out an action in the small claims court to recover the cost of the repair+your reasonable expenses+the court fees from him, the dealer who sold you the motorhome.. It matters not that he says the floor was ok when he sold you the motorhome.

If he does not respond (in writing)take the thing somewhere else, get it repaired and sue him for the costs involved-it's that simple-but remember, get everything in writing from now on, no face to face, no telephone.

Good result-hope everything goes all right for you now.