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Computer Related Questions - Volume 94 - Dynamic Dave

***** This thread is now closed, please CLICK HERE to go to Volume 95 *****


In this thread you may ask any computer related question for which you need help, advice, suggestions or whatever.

Usual rules apply,

No motoring related discussion,
No politics,
No Speeding, speed cameras, traffic calming
No arguments or slanging matches
Nothing which I think is not following the spirit of the thread
Nothing that risks the future of this site (please see the small print for details www.honestjohn.co.uk/credits/index.htm )

Any of the above will be deleted. If the thread becomes difficult to maintain it will simply be removed.

There is a wealth of knowledge in here, much of which is not motoring related, but most of which is useful.

This is Volume 94. Previous Volumes will not be deleted.

A list of previous volumes can be found here:-
www.honestjohn.co.uk/forum/post/index.htm?t=20892


PLEASE NOTE:

When posting a NEW question, please "Reply to" the first message in this thread, i.e. this one. This keeps each question in it's own separate segment and stops each new question from getting mixed up in amongst existing questions. Also please remember to change the subject header.

Long-life mouse mats - L'escargot
My mouse mats only last a couple of years before the top surface starts to peel off at the edges. Are there any which are totally encapsulated to give a longer life?
--
L\'escargot.
Long-life mouse mats - Altea Ego
at less than two quid each (mine are mostly free giveaways anyway) does it matter?
------------------------------
TourVanMan TM < Ex RF >
Long-life mouse mats - adverse camber
Agree with TVM. but you dont have to use a fabric mouse mat.

I have all sorts floating about including a couple of metal mats with optical mice (old sun kit) they should last forever. The desk surface works well with many mice - just keep it clean and dont let dust collect in your balls =:o

I also have a batch of freebies that are made of soft touch flexible plastic, no fabric backing. The texture does eventually wear off them but I think they cost 50p each when they were ordered in bulk.
Long-life mouse mats - Stuartli
I have a wireless optical mouse which wouldn't always work properly with my mouse mats collection (it's due to the dark, patterned surface in most cases preventing accurate positioning of the cursor).

So I cover a mat with a sheet of A4 white paper, Sellotape both ends to the rear of the mat and it works fine.

Lasts for about six weeks and then I replace the paper. It cculd work for you.

Also useful for jotting down telephone numbers..:-)
- - - - - - - - - - - - - - - - - - - - -
What\'s for you won\'t pass you by
Long-life mouse mats - Altea Ego
I have all sorts floating about including a couple of metal
mats with optical mice (old sun kit) they should last forever.


Ah yes. The one as smooth as glass with mirrored stripes in it?

Yes they were carp mice in the original form, but it makes a cracking modern mouse mat.
------------------------------
TourVanMan TM < Ex RF >
Mozilla - Pugugly {P}
There was a question last week on Mozilla and download speeds. Update today has speeded things up a tad.
Mozilla - Stuartli
New versions (both 1.5.0.4) of Firefox and Thunderbird were released on Thursday.

They can be donwloaded at:

www.filehippo.com

along with updates for other well known utilities, applications etc.
- - - - - - - - - - - - - - - - - - - - -
What\'s for you won\'t pass you by
Mozilla - Altea Ego
New versions (both 1.5.0.4) of Firefox and Thunderbird were released on
Thursday.


I wonder when they will get it right?
------------------------------
TourVanMan TM < Ex RF >
Mozilla - Pugugly {P}
Sooner than Microsoft.
Mozilla - Stuartli
>>I wonder when they will get it right?>>

Mozilla updates are comparatively few over the course of the year, in direct contrast to Microsoft's monthly (or even more often) critical or otherwise security measures.

In fact Thunderbird was previous updated in February.
- - - - - - - - - - - - - - - - - - - - -
What\'s for you won\'t pass you by
Mozilla - Pugugly {P}
Doesn't look good on this Windows Live thing. I'm running a beta on my hotmail account, it's broken more than it's working - isn't this supposed to be the basis of MS' new OS.
Mozilla - Dalglish
Mozilla updates are comparatively few over the course of the
year, in direct contrast to Microsoft's monthly

>>

why do people seem to get so uptight over this subject?
but to be fair, in case you have not noticed, microsoft updates are not simply for a browser/email product. but then you use linux no doubt and so never need microsoft updates. ;-)

remember when mozilla isued version 1.0 they thought they were immune to security problems. how quickly were they proved wrong.

personally, i find it a pain to wait for mozilla to start up and can do without the hasle of all the "add-ons" needed to get it to work properly.

red rag to a bull?

Mozilla - Pugugly {P}
No Dalglish. I prefer it to MS products on the grounds that it's not MS. It is quicker than their product. I am also left handed....
Mozilla - Phil I
> find it a pain to wait for mozilla to start up

Well Mr D. You must be a very impatient person. From a click on the Firefox Icon to the appearance of the Log in page for Honest John I am unable to count to two. Fast enough for me and I have only ancient equipment - no state of the art processor with or without water cooling. I should think you probably have an underlying problem with some MS prog trying to do its stuff and stopping anything else loading. Just a thought, could be some other problem. If you were using one of the many flavours of Linux you could post a query on one of the User Groups and have your problem solved very quickly but as you run MS I cannot point you in the right direction.

Happy Browsing and Mailing with FF and TBird. Phil I
Mozilla - Stuartli
>>why do people seem to get so uptight over this subject?>>

I'm not in the slightest bit uptight. I keep OE and IE fully updated as, very occasionally, I need IE.

>>but then you use linux no doubt and so never need microsoft updates. ;-)>>

No, I use Windows XP Pro, Firefox and Thunderbird. See above re updates.

Firefox is lightening fast (try using Finetune Firefox to get the best out of it, also saves doing it manually via about:config), whilst Thunderbird's Junk filter removes spam so fast you almost miss seeing it being removed.

The only things I've downloaded for Firefox/T'bird from Mozilla are the English spellchecker (Spellbound) and the Updates checker.


- - - - - - - - - - - - - - - - - - - - -
What\'s for you won\'t pass you by
Mozilla - Phil I
>v. occasionallyI need IE

Stuart - why not use IE Tab Extension?. I don't myself but have friends who frequent ill thought out websites abd they find it quite practical.

Happy Browsing Phil I
Mozilla - Stuartli
>>why not use IE Tab Extension?>>

Thanks for the suggestion but, 99 per cent of the time I have no problems with websites using Firefox.

However, very occasionally a website will not react to typed input such as tracking an order - TalkTalk is a current example. It works in IE, so I just do a temporary switch.

One of the things I particularly like about FF is tabbed browsing, apart from its install and forget approach.

The occasional updated version takes a matter of under five minutes to download and install.
- - - - - - - - - - - - - - - - - - - - -
What\'s for you won\'t pass you by
Mozilla - Baskerville
I recommend adding Scrapbook for saving and viewing web pages offline. This extension is a thing of beauty. You can save just the page on view, the first level of links, or more. I use a large subscription-only reference service as part of my work and this means I can save articles so I don't have to go back through the login each time. It also has its own search bar and a facility for annotating saved pages. Wonderful.

I work with a lot of writers and researchers and very few use IE now as it's just so inefficient (lack of RSS is a pain for one thing), apart from not being customisable to the same extent. I've been helping set up a website for a book project recently, which is really only of interest to contributors to the book. With 70 unique visitors, IE stands at 3% of visits and it's 50/50 Mac/Windows. I know this is an unusual sample, but I suspect that very few people who actually work with a browser and are outside a corporation now use IE. I'm told that an increasing number of sites don't work well with its non-standard approach to things too.
Mozilla - Baskerville
>>why do people seem to get so uptight over this subject?>>
I'm not in the slightest bit uptight. I keep OE and
IE fully updated as, very occasionally, I need IE.


Stuart, I just came across this extension:

addons.mozilla.org/firefox/1419/

which apparently embeds IE in a FF tab, so you don't need to launch IE separately. Don't know how well (or how easily, since it's meant for web developers) it works as I'm Windows free, but might be useful in your situation.
Supply kills PC Sound - buzbee
Just lost the sound input of my motherboard due to a badly designed yet very widely distributed, small, switch-mode, power supply that is sold for use with cameras and the like, (can be switched to any one of several DC voltages to suit) to save battery use -- beware, it could happen to you.

In my case I was inputting from a tape player which became lively due to the power supply. I now wonder about possible camera damage. Probably saved by the fact that the USB metal screen makes contact before the other connections, or just that USB is more robust.

Unfortunately, the 3.5 mm jack from the tape player did not afford me this protection. There was a crackle while I was transferring a recording, so I waggled the jack to get a better connection, and one sound channels went to full noise when its input stage was destroyed.

If you held the DC output lead of the power supply in your hand and brushed your skin on the PC case you could feel the tingle of the voltage. I then opened the power supply up and I could see why -- I have now corrected that.

The current passed was not dangerous to a human but enough to damage the motherboard.

Anyone got a Gigabyte GA-7VT600 motherboard? No longer available so looks like I am stuck with using a sound card.
Supply kills PC Sound - mfarrow
search.ebay.co.uk/GA-7VT600

Any help?

Soundcard sounds like a good option and will probably give you slightly better quality than onboard - how about something like an early Audigy? Whatever you do, don't change the motherboard for a different one, XP will have a fit!

--------------
Mike Farrow
Supply kills PC Sound - Altea Ego
"XP will have a fit."

It can be done, and I have done it with much mucking about with registry.
However. I am the spiritual leader of the "windows needs a complete reload from scratch every two years maximum" camp.

So hardware update time in Schloß TVM always means a nice virgin windows install (including re format)



------------------------------
TourVanMan TM < Ex RF >
Supply kills PC Sound - Adam {P}
>>However. I am the spiritual leader of the "windows needs a complete reload from scratch every two years maximum" camp.<<

Couldn't agree more. I'm lucky if I haven't reformatted my computer for some reason or other after a year though!
Supply kills PC Sound - buzbee
Thanks for that Mike. Looks very useful. I am just waiting for confirmation it is the 400 MHZ FSB version.
Broadband - Home Network - Dulwich Estate
Now that uni term is ending, the Dulwich mansion will soon be housing 4 people all wanting to use the one "family" computer situated on the landing. I suppose it's a modern slant on all wanting to use the one loo, TV or phone as I used to remember. To bring about harmony we need a wired connection to another desk top machine 5m away in another room and a wireless thingy for one laptop at present and a second laptop, maybe even a third due in a few weeks.

What I know about networks can be typed on a postage stamp in a size 18 font.

Can you experts guide me (1) to a purchase of the simplest thing to set up and (2) a helpful website. I've already been to a few websites, read up on addresses, protocols and so on and have headache.

Just a simple box and a ten minute easy set-up please - if at all possible.
Broadband - Home Network - JH
DE,
I suspect that set up is pretty much identical for all of the brands. I've got a Netgear and I'd recommend that but basically, look for what's on offer. You can often get a wireless card or PCMCIA card bundled in at a reasonable price. That would eliminate the need for that wired connection.

You could try broadbandstuff.co.uk, Amazon have been remarkably cheap of late and PCWorld have occasional good offers.

For advice, I'll duck that one, it's been covered recently but don't assume you'll get stuck, it's pretty straight forward.

JH
Broadband - Home Network - Manatee
I have a poor line and suffered a very unreliable service using a Linksys 54g modem router, and subsequently with a Netgear DG834T. On the advice of a BT engineer I got a BT Voyager 2110 which will apparently sync at pretty poor S/N ratios that are a problem with other modems. Maybe that's true, maybe not, but I have no problems with it and (to answer your question) it pretty well set itself up.
Broadband - Home Network - Manatee
Just realised I might have missed the point of your question Dulwich - I inferred that your family will want to use their computers independently but all internet access. If that is not the case, and you are only after a network with file sharing etc then please ignore me.
Broadband - Home Network - Pugugly {P}
BT 2100 thing at PU Towers. Works well enough, apparantly it will handle the soon to arrive 8MB pump up.
Broadband - Home Network - Dulwich Estate
Shows you that I don't know what I'm talking about. As most of you got it in one - I want up to 4 people to access the interweb thingy at the same time. File sharing is of no interest - what have teenagers got on their computers that I want ? ! ? !

I still fancy a wired connection to the other desktop as that means I simply plug-in a cable and don't need to take the back off it and poke about inside. Right ?

Broadband - Home Network - Citroënian {P}
I think Stuart posted some good links on home networking in CRQs vol 93.

In summary you need a wireless router to connect the Interweb to your network and enough cards of the right type (PCI for desktops, PCMCIA for laptops, or USB for all) to pick up the wireless signals. Buy them all from the same manufacturer and code (802.11b/g, 802.11 SuperG, etc) and you'll be alright.

Unless your walls are too thick or the house is too large in which case the signals may not carry far enough.....100m range in a field doesn't translate to 100m within a building....
Lee -- There\'s no place like 127.0.0.1
Broadband - Home Network - Baskerville
I still fancy a wired connection to the other desktop as
that means I simply plug-in a cable and don't need to
take the back off it and poke about inside. Right ?


Then you still need the router, but connect your wired PC to it using a device that allows you to use your home electricity system as a network cable. My experience of these devices is very good indeed:

www.devolo.com/co_EN/

They are pretty widely available now--best deals online of course--but make sure you get the high speed (85 mbps) version. Highly recommended.
Broadband - Home Network - Another John H
I still fancy a wired connection to the other desktop as
that means I simply plug-in a cable and don't need to
take the back off it and poke about inside. Right ?

USB will work on the desktop - especially with the USB lump on an extension lead to get it away from the computer and monitor magnetic fields - although it's probably not the cheapest option, it beats ripping the floor up.
Broadband - Home Network - Pugugly {P}
2100 has 4 wired ports and 1 wirless connection. All of the towers computers run off the wireless one, it needn't be hard. It was plug and play.
Broadband - Home Network - Dalglish
Can you experts guide me (1) to a purchase of the simplest
thing to set up and (2) a helpful website.

>>

dulwich estate: first of all, i assume that you already have broadband. then to answer your questions:
1. netgear, linksys, bt are all good makes and will do what you want. the website below has reviews/tests of some wireless-adsl-modem-routers.
2. have a look at
www.adslguide.org.uk/guide/summary.asp
www.adslguide.org.uk/qanda.asp
www.adslguide.org.uk/guide/connections.asp

if that does not answer all your questions, come back and ask again.

Broadband - Home Network - Dalglish
has reviews/tests of some wireless-adsl-modem-routers. ..

>>

p.s. the reviews are at
www.adslguide.org.uk/reviews/
Broadband - Home Network - Dulwich Estate
Thanks all. It's a bit late tonight to be looking up all your ideas, but I'll start looking them all up tomorrow and get back to you.
Broadband - Home Network - Dulwich Estate
The BT Voyager 2110 seems to be the easiest way to go. Just ordered a bundle with a 1065 laptop card and a 1055 USB thingy.

Should be in place and set-up by the end of the week-end.

Who knows - you might never hear from me again.
Broadband - Home Network - expat
If you are going wireless you need to check out your security on it. Start by changing the default password to the router so that nobody else can drive by and lock you out of your own machine. You are going to have to read the manual to set the whole thing up properly. Leaving wireless on the defaults is a big no no.
Broadband - Home Network - Dulwich Estate
expat - thanks for the security tip. Apparently the 2110 router does it all by itself - but we will see.

Anyway, no progress made so far, because although I have the box of tricks - none of which I have even thought about connecting yet, the BT broadband is letting us down big time. No service for most of the day on Friday and intermittent since then. The call centre (in India, naturally) has been trying to be helpful but the service is still not too good. Grrrr!
Broadband - Home Network - malteser
Hmm - I've just got ADSL 1mb no less!
New laptop has wireless capabilty already, but the box of wireless router bits etc supplied by my ISP has instructions in Spanish only! A bit too techie for my Spanish I'm afraid. There is a video with step by step instructions, but there seem to be only two options in the software set up - Ethernet card or Wireless USB adapter. Am I correct in supposing that I don't need the dinkly little thingy with a two inch aerial which is suposed to transmit from the laptop to the router?
Technical support is availalable in English, but due to an ear infection in the ear I use my hearing aid in (the "good" ear) - I cannot hear anything on a 'phone! GRRRRRRR
The Router is an Inventel DW-B 200 but the maker's web site is pretty limited on info.
Any one with experience on how to set this thing up?
HELP

BTW The weather on the Costa del Sol is carp at present!

Roger. (Costa del Sol, España)
Anyone on MAX dsl? - cheddar
Hello,

I have been on MAX dsl for about a month now, my router generally syncs at around 7Mbps (currently 7168Kbps) however I seem to acheive speeds of only around 60% of the sync speed at best. Although 4Mb broadband is more than fast enough, from what I read there seems to be a general (not ISP specific) issue with Max dsl not delivering promised, or perhaps I should say expected, speeds.

Does anyone else have experience of this?


Regards.
Anyone on MAX dsl? - Altea Ego
Cheddar.
Almost all the suppliers of 8 meg broadband employ some form of packet shaping. What this means is that your surfing and email will hit the max of the synch speed ok, they will throttle down access through other ports. This means FTP and PTP ports.

What this means to the user is that where you dont need max throughput like email or web pages, you wont notice a difference and where you do need it, like file transfer you wont notice a difference.

In other words 8 meg broadband as implemented is a con.

(unless you use a VPN link)
------------------------------
TourVanMan TM < Ex RF >
Anyone on MAX dsl? - Stargazer {P}
TVM, Cheddar

There is another issue that BT are very slowly admitting to...the BRAS profile software that adapts your line speed to 'optimise' performance doesnt work, google for 'BRAS profile'.

Also many people are suffering very slow uload speeds after upgrading to MAX.

lastly, with 8Mbit lots of users are seeing real 50:1 contention for the first time.

This is all on top of ISP traffic shaping etc.

StarGazer
Anyone on MAX dsl? - IanJohnson
Not got the product but colleagues suggest that it may be related to pipe size back from the exchange - after all 8Mb = 1600 voice lines and even they were contended.
Anyone on MAX dsl? - cheddar
I think Stargazer has got it right, the profiling doesnt work, we will see how it unfolds I guess.

Upload is quicker, syncing at 448 and measured at 380, 50% faster than 2Mb / 248kb BB.

Installing router on NTL broadband - Mike H
I posted in CRQ Vol 92 about the problems I was having with attaching a router to NTL cable broadband, and thought it might help to post the resolution.

I finally got the internet up & running on Friday (2nd June). It was to do with MAC addresses. Essentially, the first time you connect a different computer (or in my case, a router) to the NTL Pace digital set-top box, you have to let the Pace box know about it. Just to clarify, if you connect and register computer A, then connect and register computer B, it will still apparently know about computer A, so if you reconnect it, it works straight away.

The way you do this is explained in the excellent link I mentioned inmy original post. You simply connect computer to router, and go to www.start.ntl via your web browser. This accesses an internal dialogue in the router, registering the MAC address of the router. You then continue onto the next dialogue page, which just involves giving the computer a name, then turn the computer (and router) off, reboot the Pace box (full power down and up, *not* just turning it off at the standby button), turn router and comuter on again, and it flies off! Took me just a few minutes when I knew what I needed to do.
Installing router on NTL broadband - Nsar
Slight topic hijack....we can't get broadband via copper so our connection is via 3g datacard, but reception varies hugely in different bits of the house. Could a router overcome this, if so how could we get the router 'between' the datacard and the receiving PC?

Duration on anti-spyware scan - L'escargot
Just out of curiosity, how long does your anti-spyware software take to complete a scan?

Since installing the subscription-service version of Webroot Spy Sweeper just over a year ago the scan time has increased from 30 minutes to 80 minutes. Admittedly the number of traces it searches for has increased from 97,000 to 14,000. At this rate, if Webroot doesn't speed up the scan, I will eventually have to start leaving my computer on all night on the relevant day (it's set to search once a week) to enable the scan to be carried out while I'm asleep!

It's a pity computers can't be made to switch on and boot up via a time clock. Or can they?
--
L\'escargot.
Duration on anti-spyware scan - Dalglish
>>the scan time has increased from 30 minutes to 80 minutes
>>

;-) do you mean at snail's pace? maybe it knows your name.

joking apart, this is what webroot say:
"Don't worry about spyware ? Smart Shields defend your PC around the clock
Stop the incessant search for spyware. Trust Spy Sweeper, which uses 16 advanced Smart Shields to block spyware as soon as it tries to install. ....


so relax, and let the guards do their job. i use the active blocking within the free spybot-s&d and that is good enough for me. i have now removed microsoft's free "defender" as it was another unnecessary layer of security.

practice safe surfing, and unless you indulge in unsafe habits, you should be ok. same as the aids message.

Duration on anti-spyware scan - L'escargot
Thanks Dalglish. I wasn't aware that a regular sweep was superfluous. Incidentally, I uninstalled MS Defender when I found it clashed with Spy Sweeper.
--
L\'escargot.
Internet Explorer 7 beta - Imagos
What are the pro's and con's of installing IE7 (beta version) before it's general release?

Should I?

Shouldn't i?

Internet Explorer 7 beta - Civic8
Not sure of cons yet,I have just installed and found a zoom feature which didnt work or wasnt available in ie6.

works a treat in ie7 beta 2,yet to explore it further but no problems so far??
--
Steve
Google Images- how old? - Nsar
Just found our house on Google images. I reckon it's taken before we moved in- almost 9 years ago - anyone know how old these things are?
Google Images- how old? - SpamCan61 {P}
Just found our house on Google images. I reckon it's taken
before we moved in- almost 9 years ago - anyone know
how old these things are?

>>

It varies, I've seen shots a couple of years old, and ones at least 10 years old. For my neck of the woods ( New Forest border) the M$ equivalent has much newer and better resolution images. I can date the image of my house accurately by the position of the kid's slide in the back garden!


Try :- local.live.com/
Google Images- how old? - Pugugly {P}
At least 8 years out date in PU Towers' case.
Google Images- how old? - Statistical outlier
Incidentally, did you know that google now do Google Moon as well?? The most zoomed in view is the most impressive, although I think they might be using false colour..

moon.google.com
Backing-up Outlook messages - peterb
Dear All,

I need to install extra memory and before taking a can opener to the PC I'm doing some back-ups.

Two questions:

1. How do you back up Outlook in/outboxes to CD?
2. Aside from files in My Documents, is there anything else I should back-up?

I'm running Outlook (not Express) on Windows XP/SP2

Many thanks,

Peter
Backing-up Outlook messages - Altea Ego
Your outlook files (assuming its outlook and not outlook express) will be in one big .psf file. I would archive all your files and then copy that file to CD.

Normally the .psf lives on the same drive as outlook.
------------------------------
TourVanMan TM < Ex RF >
Backing-up Outlook messages - mfarrow
I'm with Outlook 2000.

Mine are all in a .pst file under

[drive]:\Documents and Settings\[user]\Local Settings\Application Data\Microsoft\Outlook

"Local Settings" is hidden/system though, so you'll need to display all from folder options.

--------------
Mike Farrow
Backing-up Outlook messages - mfarrow
I thought this might happen but the \\'s appeared in preview so I thought I was OK! I'll try again (sorry mods)!

I'm with Outlook 2000.

Mine are all in a .pst file under

[drive]:\\Documents and Settings\\[user]\\Local Settings\\Application Data\\Microsoft\\Outlook

"Local Settings" is hidden/system though, so you'll need to display all from folder options.

--------------
Mike Farrow
Backing-up Outlook messages - Altea Ego
Sorry I meant .pst file. (too many stellas on the very extended dog walk I am afraid)

Beware you can only move or backup the .pst file when not in use (ie outlook is shut down)
------------------------------
TourVanMan TM < Ex RF >
Backing-up Outlook messages - cheddar
Sorry I meant .pst file. (too many stellas on the very
extended dog walk I am afraid)
Beware you can only move or backup the .pst file when
not in use (ie outlook is shut down)
------------------------------
TourVanMan TM < Ex RF >



No, In Outlook go File > Import and Export > Export to a File > Personal Folder File (.pst) then select the location you want to back up to.
Backing-up Outlook messages - Dynamic Dave
1. How do you back up Outlook in/outboxes to CD?


www.sitedeveloper.ws/tutorials/outlook.htm
2. Aside from files in My Documents, is there anything else I should back-up?


Address book?
Backing-up Outlook messages - cheddar
>>2. Aside from files in My Documents, is there anything else I should back-up?>>

Accounts:

Tools > Accounts > Export.
Backing-up Outlook messages - smokie
There is a neat little Microsoft add-in for Outlook which you can configure to backup in different ways.

"With the Personal Folders Backup add-in, you can choose which of your .pst files you want to back up and how frequently you want to back them up.

Each .pst file contains all your Outlook folders. This includes the Inbox, Calendar, and Contacts. You can have a single .pst file (usually called "Internet Folders" or "Personal Folders" in your Folder List), but you might also have an additional .pst file that you use for archiving ("Archive Folders"). The Personal Folders Backup add-in lets you back up any of these .pst files."

Here's a link to the page which has a link to the download.

support.microsoft.com/default.aspx?scid=kb;EN-US;2...2

Generally when backing up you want the "User State" and "System State" as well as My Documents. This includes stuff like the desktop and some application configuration files, but without a proper backup tool it can be hard to do as some of the files are always in use. These libraries will give you a much better chance of restoring your system to it's current state instead of a vanilla installation in the event of a catastrophic disk crash.

There is a cut down version of a commercial Backup product supplied with XP which can copy the files. it's called...Backup - and is usually in Accessories/System Tools. You can schedule regular unattended backups of selected files/libraries (but your PC has to be on...)
Backing-up Outlook messages - cheddar
When exporting Personal Folders you need to check "Include subfolders" otherwise you wont get the content of your Inbox etc.
Backing-up Outlook messages - peterb
Many thanks to all - now done!
e-mail header changed - fordprefect

I sent an e-mail yesterday for which the header was a 5 letter acronym in capitals: the header seen by the recipient had ***SPAM*** inserted in it before my header, and they also got a security 'infected' warning.

I know Symantec scans all my in and out e-mails and recipient has firewalls etc. anyone know if this could be a false alert because of the all-capital header, or is it something more sinister?

e-mail header changed - Altea Ego
Its a false alert, what was the header you sent?
------------------------------
TourVanMan TM < Ex RF >
e-mail header changed - fordprefect
Many thanks TVM, that is a relief! (The header was TGIF! I used to use e-mail a lot at work and that system didn't seem particular about such things - evidently my contact's home setup is a bit more fussy)
Virus Packages - budu
I'm having a lot of trouble with McAfee, which came with my new Dell laptop. AVG used to have a good reputation Is it still a good substitute please?
Virus Packages - maz64
I'm having a lot of trouble with McAfee, which came with
my new Dell laptop. AVG used to have a good
reputation Is it still a good substitute please?


Computer Shopper compared AV packages in their June 06 issue- see www.computershopper.co.uk/ and search for AVG. It got 4 (out of 5) stars and was the highest rated freebie (Avast got 1 star). Steganos got 5 stars and 'best budget buy', £20.

John
Virus Packages - Peter D
AVG is excellent and Free with all it's updates. Regards Peter
Virus Packages - SpamCan61 {P}
AVG for me too; one word of warning - it can be 'fun' removing McAfee from Dell machines if you don't know your way round Task Manager and msconfig, certainly do-able but rather fiddly.
Virus Packages - Altea Ego
NOt just dell machines. To fully get rid of mcaffee you need to know where to poke around in the registry.
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TourVanMan TM < Ex RF >
Cookie Settings and This Site - Glaikit Wee Scunner {P}
For some reason I can not log on to this forum unless I permit all cookies. Had to adjust my IE6 settings.
Why would this have happened? Was perfectly all right last week on the default setting.
--
I wasna fu but just had plenty.
Cookie Policy? - Glaikit Wee Scunner {P}
For some reason I can not log on to this forum unless I permit all cookies. Had to adjust my IE6 settings to achieve this.
Why would this have happened?
Other forums are OK with the medium default setting.
I use Window Washer to delete all cookies after use.

--
I wasna fu but just had plenty.
Cookie Policy? - Victorbox
That is strange as I use IE6 and Spybot Search & Destroy. The privacy icon shows it is blocking the cookies from this site with no issues.
Cookie Policy? - L'escargot
Tell me to shut up if I'm missing the point of the post, but when I had a similar problem I just decided to go with the flow. I set both IE6 and McAfee Privacy Service to specifically accept honestjohn cookies. I don't know which action effected the cure, but I've had no problem since.
--
L\'escargot.
BB disconnecting & reconnecting randomly - none
I've got an odd sort of problem.
About a week ago after downloading some video clips (humorous one's) my broadband connection started disconnecting and reconnecting randomly. After doing what I could I called the Wanadoo helpline and eventually they decided to carry out a line test. They reported a possible line fault and told me that it would be dealt with by BT within 24hrs.
Meanwhile I'd decided to restore my computer back to day one. All went well apart from MS works being re-installed without having to use the installation CD - so obviously the restoration wasn't back to day one, ie, clean.
Anyway, 24hrs later, the computer's up and running again, a lot faster and no disconnections. I don't know if BT fixed a problem, or the re-format sorted it out. It just works ok.
A problem arose when I decided to re-install all of my music CD's. Most were ok, but one album was a bit mixed up in as much as none of the titles matched the tracks ! Also, the title words on one album are mixed up. (Tracy Chapman, Baby I can hold you, instead of Baby can I hold you).
Ok, I can rename tracks etc, but I was wondering, given that Works was re-installed without any prompting, could a virus be re-installed as well ?
BB disconnecting & reconnecting randomly - Altea Ego
yes its possible to leave a virus in place when you reinstall, or copy photos music back

Virii dont normally rename or mix up your music tho.
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TourVanMan TM < Ex RF >
BB disconnecting & reconnecting randomly - SpamCan61 {P}
In terms of the music CDs what program are you using to rip them to the PC? Its sounds like your ripper is using corrupted info. from one of the sites which databases CD track / artist info ( gracenote, Freedb or whoever).

The info on gracenote ( used by roxio?) looks correct for the song you mention:-

snipurl.com/rpj7
BB disconnecting & reconnecting randomly - none
Thanks for the replies, I used windows media player.
At least I don't have to worry about a hidden virus, just bad downloads.
AVG Rescue Disks - budu
On members' recommendations, I downloaded the free version and find rescue disks are advised. The system won't let me download to CD and I gave up when I had filled all 6 of my floppies! Are these disks really necessary?

By the way, I got rid of McAfee via Add/Remove Programs and it hasn't popped up again. Need I do more? It went haywire after I did a System Restore.
AVG Rescue Disks - Peter D
From memory you have to save the files to a folder in your HD then on completion you burn a CD. However I think from memory the boot disk has to remain a Floppy. Regards Peter
AVG Rescue Disks - Dalglish
got rid of McAfee via Add/Remove Programs .... Need I do more?

>>

if you want to, then here is just one procedure you can find using search engines

ts.mcafeehelp.com/faq.asp?frames=1&docid=68717&Cat...t

Starting in 'safe' Mode - Armitage Shanks {p}
How does one start a computer with Windows XP Home in safe mode, please> Pressing f5 and or f8 doesn't seem to do the trick. Thanks in advance.
Starting in 'safe' Mode - Peter D
You must use a hard wired keyboard not a wireless keyboard. Regards Peter
Starting in 'safe' Mode - Armitage Shanks {p}
Thanks, I am using a hard wired keyboard but what is done to get the computer to start 'safe'.Please?
Starting in 'safe' Mode - Dalglish
what is done to get the computer to start 'safe'.Please?

>>


see tinyurl.com/zal6a and

www.mac-net.com/181441.page


the key word to note is: "tapping"


p.s. - the thread seems a bit out of place, so here's hoping this reply turns up in the correct position.

Starting in 'safe' Mode - Dynamic Dave
p.s. - the thread seems a bit out of place, so here's hoping this reply turns up in the correct position.


It is now that I've moved everything around and hopefully not lost any posts in the editing process. Yet another reason why the "PLEASE NOTE:" message is at the top of the page!

DD.
Starting in 'safe' Mode - Armitage Shanks {p}
Dalglish - thanks for that info. I have an external hard drive, which could not format. I deleted the contents file by file and opening the drive showed there was nothing in it but 'Properties' said there was 16gb in it! Starting in safe mode, in the manner your links led me to, enabled me clean it up comletely. Job done!
Email / Calendar Programs - Number_Cruncher
I would like to use IMAP for email, and ICAL for a shared calendar - my current program, Outlook 2000, won't allow me to do both simultaneously.

(IMAP isn't available in corporate/workgroup mode, wheras ICAL isn't available in Internet only option - Grrrrr!)

Is there;

1) A version of Outlook that will enable me to do these two things at the same time

2) A better program altogether

Thanks,

Number_Cruncher
Email / Calendar Programs - Baskerville
Mozilla Thunderbird does IMAP and its calendar extension, Lightning, does iCal (I assume that's what you mean by ICAL). Not sure how well the calendar works as it's not reached 1.0, but it might be worth a try. Otherwise you'll have to wait until Kontact and/or Evolution are ported from Linux. Or get a Mac. ...ducks...
Email / Calendar Programs - Number_Cruncher
(I assume that's what you mean by ICAL).


Yes, some colleagues have set up a google calendar, and I want to be able to import the group's meetings and view them alongside my personal calendar entries.

I'll have a look at Thunderbird & Lightning - thanks!

>>Or get a Mac.

That's a bit drastic!

btw; I saw your previous good opinion of OpenOffice in a previous version of this thread, and have given it a go - very impressive!

Number_Cruncher
Email / Calendar Programs - Baskerville
N_C

I'm also using a shared Gcal calendar on iCal (confusingly, the built in Mac calendar) but so far it's one way only, which is a shame. When I can add events on the desktop calendar and have them appear on the shared calendar, it will be really useful. One great thing about using the iCal format is this site:

www.icalshare.com/

Glad you like OpenOffice.

Baskers

{Although this thread is now closed, please continue with any questions in the next volume - DD}