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Computer related questions. Volume 48 - Dynamic Dave

******** This thread now closed. Please see Volume 49 ********

www.honestjohn.co.uk/forum/post/index.htm?t=30875


In this thread you may ask any computer related question for which you need help, advice, suggestions or whatever.

Usual rules apply,

No motoring related discussion,
No politics,
No Speeding, speed cameras, traffic calming
No arguments or slanging matches
Nothing which I think is not following the spirit of the thread
Nothing that risks the future of this site (please see the small print for details www.honestjohn.co.uk/credits/index.htm )

Any of the above will be deleted. If the thread becomes difficult to maintain it will simply be removed.

There is a wealth of knowledge in here, much of which is not motoring related, but most of which is useful.

This is Volume 48. Previous Volumes will not be deleted.

A list of previous volumes can be found here:-
www.honestjohn.co.uk/forum/post/index.htm?t=20892


PLEASE NOTE:

When posting a NEW question, please "Reply to" the first message in this thread, i.e. this one. This keeps each question in it's own separate segment and stops each new question from getting mixed up in amongst existing questions. Also please remember to change the subject header.

Problem with Norton AntiVirus - Jane
Forgive me if this gets a bit long winded but....

A couple of weeks ago my brother left the computer logged in and online for a couple of hours. When I went to use it I had to close IE and log out of his sign in. When I logged back in as myself the computer froze within seconds and not even Ctrl/Alt/Del would do anything. I turned the computer off and switched it back on a short while after. It ran scandisk and mentioned that it had found something wrong re: Norton. Worried that something wasn't right I ran Ad aware and Norton. Ad Aware was fine but norton claimed it had finished after only running for a few minutes. It came up with an error message: "Norton AntiVirus was unable to scan your computer for infections because virus definitions could not be loaded . . ." (3019,5) which we checked on the Norton website and followed the instructions...finally removing the program and re installing it.

Same thing happened. Downloaded the windows updates...did nothing to it. Downloaded Norton updates, same thing.

I ran the emergency virus scan with the Norton disc and after 2 1/2 hours it claimed not to have found anything on the C drive.

We also have ZoneAlarm Pro installed on the machine and when this first started happening a program (something to do with msn messenger) kept trying to access the internet....we blocked it from doing so as none of us had even used messenger that day.
Have since tried several things and got all hopeful when the virus scan went for a bit longer. However, halfway through the scan the computer just packs up and re starts itself. Cue scandisk....sometimes it mentions some file or other, other times it's fine.

Questions:
Do we have a virus on the computer that is affecting Norton???
Anyone else encountered this problem??
Anyone got any ideas???
Any help gratefully received!

--
If at first you do succeed, try not to look astonished
Problem with Norton AntiVirus - smokie
No idea really...but is your disk nearly full and/or badly fragmeted.
Problem with Norton AntiVirus - mfarrow
First I think it's best to find out what's causing the restart. Go into Control Panel, double-click System, Advanced tab, [Startup and Recovery] Settings. Deselect the "Auto Restart" option. Then the next time it goes BSOD you'll get a message not the video BIOS!

Have you tried running scandisk? Do this just to see what comes up, you may have free space reported wrongly which is confusing Norton or bad clusters somewhere. Then check how much disk space you've got left - you should have at least 1GB free IMHO, 500MB minimum.

As mentioned a defrag may help, but I've never had to do this in XP except once and I didn't notice any difference.

--------------
Mike Farrow
Problem with Norton AntiVirus - Stuartli
One possibility is that you have a screensaver that cuts in when due during the scan; it will need to be disabled temporarily or, alternatively, occasionally move the mouse to refresh the screensaver's cut-in time.
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Problem with Norton AntiVirus - Jane
Thanks for your replies....will try out the scandisk thing.

I spent the last 2 hours trailing through the Norton site looking to see if there were any recorded probs. I've also scanned the drives individually. They all went well (well it didn't crash!) although during the individual scan of the C drive the computer froze and C/A/D had to be used.

I don't think it's anything to do with the screensaver as norton was doing full system scans quite happily until the aforementioned incident.

Having done the individual scans I again tried a system scan and it just switched off and restarted again.

The annoying thing is that the individual scans came up with nothing and the emergency c drive scan came up with nothing but it is still crashing half way through it's scans.

ARGHHHHHHHHHHHHHHHHHHHHHHH!

very frustrated now....am becoming paranoid that there is something in the computer that is out foxing us and planning evil deeds involving ruining our computer bit by bit.

Any other help/suggestions would be most appreciated

Ta muchly

--
If at first you do succeed, try not to look astonished
Problem with Norton AntiVirus - Altea Ego
I think you have a screwed disk. I would do a full reformat and a windows reload
Problem with Norton AntiVirus - smokie
Download a free virus scanner (e.g. AVG from www.grisoft.com) and run a scan. I suspect it's your Norton that's bust - Norton broke on one of my computers and I could not ever get it going again, depsite de-installing etc, so I now use the free one in it's place.

A scandisk is also a good sugestion as it would correct lost bits of disk that upset Norton sufficiently to cause the system to reboot.

But as RF says, the only sure cure is a reformat.
Firefox on Steroids - frostbite
The many Firefox users on here may find this tweak useful:-

www.ipkonfig.com/cms/index.php?option=com_content&...9

Firefox on Steroids - Stuartli
>>The many Firefox users on here may find this tweak useful>>

I offered to provide a range of Firefox tweaks in Volume 47 which included the above, but got no takers...:-))
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Windows XP - Unable to display page - Armitage Shanks {p}
Just going back to this discussion, from a few days ago, I have been told that there is a 'clash' between most Norton System Works elements and AOL. I have disabled the anti virus element of Norton and replaced it with something called AVG which was recommended to me by a computer professional. Since then no problems with 'Page cannot be displayed'. Hope this helps any other sufferers!
Windows XP - Unable to display page - Altea Ego
Everything clashes with AOL
Windows XP - Unable to display page - Stuartli
My son, an IT support specialist, once told me that if I ever installed AOL on my system I would be entirely and utterly on my own....:-)
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Windows XP - Unable to display page - Adam {P}
Everything clashes with AOL<<


AOL clashes with AOL!
--
Adam
So, what was it, Derek? - frostbite
I realise things can get a bit confused when the site changes volumes but I'm intrigued to know.

Did you sort your problem as detailed in V.47?
McAfee vs Windows firewall - L'escargot
I've recently received an online message from McAfee that they have detected that my computer relies on Windows firewall (via XP) and that they only rate it 6 out of 10 compared to their own 10 out of 10. Am I really taking a big risk, or is this just sales talk. McAfee has not belittled Windows firewall before.
--
L\'escargot by name, but not by nature.
McAfee vs Windows firewall - Stuartli
The Windows XP firewall basically only covers incoming traffic so cannot be as effective as a dedicated utility.

SP2's introduction, apart from giving XP a general overhaul, was launched by Microsoft in a bid to help those who can't or won't take suitable security measures by establishing them automatically on installation.

Most users disable the XP firewall (and, in some cases, Windows Update) so that they can continue to use products such as ZoneAlarm and manually update security updates, patches etc.

You can also take McAffee's 10 out of 10 claim with a modest pinch of salt (it would say that wouldn't it), as all such products have their benefits and weaknesses.
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McAfee vs Windows firewall - L'escargot
The Windows XP firewall basically only covers incoming traffic so cannot
be as effective as a dedicated utility.


Isn't "incoming traffic" the only thing that could be harmful? Could you please explain further (for us computer-illiterate oldies!) the ramifications of this?
--
L\'escargot by name, but not by nature.
McAfee vs Windows firewall - Ex-Moderator
>>Isn't "incoming traffic" the only thing that could be harmful?

That would rather depend on whether or not you felt that your credit card details, bank details, passwords etc. etc as "outgoing traffic" was harmful.
McAfee vs Windows firewall - L'escargot
That would rather depend on whether or not you felt that
your credit card details, bank details, passwords etc. etc as "outgoing
traffic" was harmful.


I'm hoping that McAfee's Privacy Service takes care of this. It says it does.
--
L\'escargot by name, but not by nature.
McAfee vs Windows firewall - Altea Ego
"Isn't "incoming traffic" the only thing that could be harmful?"

Nope

One of the favourite things to dump on someones PC is a trojan. This can be introduced via legitimate traffic (via an email attachment, hookey web site, programes you download like demos or games etc)

This then opens up a port and can communicate outwards. Sending with it records of your key strokes, your passwords, contents of your files etc etc. YOu could also become a "Zombie" a machine controlled by someone else to say launch a denial of service attack "DOS" against someone else (you and 50 million others being used in this way)


So you want control of all traffic in and out.
McAfee vs Windows firewall - Stuartli
Plus stopping "diallers" that can help you run up unexpected and unwanted premium rate telephone calls (if you use dialup).

Another way of stopping these is to go to www.antidialer.co.uk and installing Dialer Watcher which watches out for suspicious dialling out activity.
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McAfee vs Windows firewall - L'escargot
One of the favourite things to dump on someones PC is
a trojan. This can be introduced via legitimate traffic (via an
email attachment, hookey web site, programes you download like demos or
games etc)


I'm hoping that McAfee's Virusscan software takes care of this. It says it does.

I currently have McAfee Virusscan, McAfee Privacy Service and Webroot Spy Sweeper, all of which get automatic updates.
--
L\'escargot by name, but not by nature.
Logitech PS/2 Mouse - Glaikit Wee Scunner {P}
Some screens (not all applications) on PC jiggle up and down as if the scroller is being manipulated. Unplugging the mouse stops it but renders the PC unusable.
Is this a software or hardware fault?
Run through virus checker, AdAware etc..
Checked the mouse set-up - seems OK.
Problem comes and goes.
--
I wasna fu but just had plenty.
Logitech PS/2 Mouse - adverse camber
Is this a wheel mouse ?

Sounds like a hardware problem with the mouse. Do you have another you could try ?

Mark
Logitech PS/2 Mouse - Pugugly {P}
The wee timerous beasties need a regular clean. Take the cover off the ball remove it and remove all the little bits of fluff that have gathered.
Logitech PS/2 Mouse - Glaikit Wee Scunner {P}
I've cleaned it already - but do not have another mouse to try.
If problem persists might have to buy another one then.
Glad it is not considered a viral/software problem.
--
I wasna fu but just had plenty.
Logitech PS/2 Mouse - Pugugly {P}
Have a look an optical/cordless one if you replace, they are far more reliable.
Logitech PS/2 Mouse - Altea Ego
If its a regular mouse with balls, grab it by the tale and hurtle it into the bin next the computer desk. Replace it with a new breed called optical mouse. Available near you for 10-15 quid and watch your rodent problems disapear.


If its an optical mouse (you know - they glow) then remove the dog hair that is trapped in the optics (the glowing bits)
Logitech PS/2 Mouse - Stuartli
Available near you for 10-15 quid>>


Lidl is selling one at £7.99 at the moment and a wireless keyboard/optical mouse (same mouse) combination for £19.99.

Bought one yesterday to replace previous example - the keyboard had given up the ghost - and it's a cracker. It is almost certainly a rebranded A4Tech product, a company in China which makes some of the best around.

The keyboard is very quiet, there's a very pleasant tactile feel and there's a full range of HotKeys to programme as you wish.
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Logitech PS/2 Mouse - Stuartli
PS

See:

www.lidl.co.uk/gb/index.nsf/pages/c.o.oow.20050331...x
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The lips aren't in sinc! - Dynamic Dave

On the odd occasion when I create a DVD from a downloaded .mpg or .avi file, the audio doesn't always match the persons lips. What happens is you see the lips move before hearing the audio. It doesn't happen everytime I create a homemade DVD, probably only one time in twenty at a guess. Based on the infrequent times it happens I have ruled out my burning software - Nero, and Cucusoft AVI to DVD converter programme.

Has this happened to anyone else, and if so, how have you got around it?
The lips aren't in sinc! - Stuartli
Some info on the subject:

nickyguides.digital-digest.com/audio-synch.htm

www.videohelp.com/forum/viewtopic.php?p=802552

Plus this info:

"Never use 44100Hz with DVD's or you will get audio synchronization problems."
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The lips aren't in sinc! - Dynamic Dave
Blimey Stuartli !!

There's a lot of info to absorb there.

I did forget to mention earlier that the raw data file (ie, the .avi or .mpg files) are perfect without any sound sychronisation problems. It's only after it's been converted to DVD format that it occurs on the very few occasions.
The lips aren't in sinc! - Stuartli
>>There's a lot of info to absorb there.>>

Just a fraction of what's available...:-)

Try www.cdrfaq.org for a massive library of how to, what to etc plus info on who makes CD-RW drives and who rebrands them under their own name; similar useful website also covering DVD which lists who makes what media, the quality levels and who rebrands it under their name (plus software downloads) is www.cdmediaworld.com

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Disc Clean - Doc
Has anyone used the Norton "Disc Clean-up" disc?
My hard drive is almost full (20Gb) and I am sure there is a lot of clutter on it that could be removed to release more space.

Any thoughts?

Disc Clean - frostbite
Don't see why you need a dedicated program to do that.

Just search for files ending in .tmp or .chk and delete them. Then, if you know your way around all your software, delete all the .hlp variety too.

That should get you some space back.
Disc Clean - Stuartli
>>to release more space.>>

As you can buy an 80GB Maxtor or similar drive for around £36 (8MB cache), a 120GB for £45 or a 160GB for £51, would it not be best to get a new one and use your present drive as a Slave?

See: www.scan.co.uk/todayonly (about two-thirds of the way down) for these particular offers.

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XP login question - volvoman
Hi friendly techno-geeks - just bought an 20gb multifunction device which comes with certain 3rd party image software. The manual advises the user to login to XP as an administrator before installing these - why, how? I don't recall the initial setup of my PC as it was done by the supplier on-site. When I use the PC (which is not very often these days) I just switch it on and start - don't login as anything. Does this really matter? Thanks all!
XP login question - Altea Ego
VM

If you are the only user logon on XP you *are* the administrator. You already have administrator rights.

XP login question - Altea Ego
FOrgot to add, mainly applies to XP pro where you can have lots of user profiles, with various user rights. Sounds like you have XP home so dont worry about it.
XP login question - volvoman
Thanks RF - prompt and succinct as always (well nearly always....) :)

OK, so is what you're saying that as I'm not being asked to login whenever I start up that particular function has not been enabled so I don't need to worry about it. Whereas if my PC had initially been set up for multiple users, each would need to login and I'd have to do so as the administrator in order to install the software.

Yes, I know I'm thick and paranoid when it comes to PC's but please humour me :)
XP login question - Citroënian {P}
Yep, if it doesn't challenge you (ask for a login), you already have the correct privileges.

-- Lee Having a Fabialous time.
XP login question - Altea Ego
yep VM, you have it right. You can go to the users properties and grant access rights to users.

YOurs only has one so is Administrar by default
XP login question - volvoman
Thanks very much RF & Citroenian - now I've got no reason not to get to grips with my latest toy - a combined digital audio (voice & MP3), photo (3mpixel camera) & video (mpeg4) player/recorder with 20gb hard drive. Apparently it can record direct onto the hard drive from the TV, VHS etc. thus allowing me to convert my old videos etc. to digital format. From what I've seen so far it's great!
XP - MPEG4 - ASF file question - volvoman
Hi Tecchies - sorry to be thick but....

.. I've been trying to load an MPEG4 encoded ASF video file from a multimedia device to my PC. The clip seems to load OK but won't play on windows media player - an error message appears saying something about it not being recognised. Anyway, I'm wondering if the problem is that my version of XP (which is 2-3 years old IIRC) doesn't recognise the MPEG4 compression. My PC isn't connected to the internet so if this is the case a) how do I get round the problem? and/or b) how do I get XP updated for stuff like this and any bug fixes etc. which have been added to the newer versions?

At present I don't do any complicated photo/video editing and for the time being need only the relatively simple facilities of mediaplayer.

Many thanks in anticipation, oh... and please try to keep it simple :)
XP - MPEG4 - ASF file question - smokie
I think you are about right, this is a codec problem I expect.

Not being connected to the internet is a problem - how do you post here? :-)

There is a range of small movie players available for free on the web, the one I like is at www.divx.com. It seems to have more luck playing the carious types, including ones which Media Player won't ply (or stalls on).

Microsoft usually provide stand-alone downloadable packages on major updates - they are designed for corporate use, where they are put up on a server and all PCs get it from there, rather than each PC going onto the internet. I certainly downloaded XP Service Pack 2 in this way, then burnt it to CD. So I think that's what you need - someone who can download and burn for you. If you want to make a shopping list and mail it me, I don't mind doing some stuff for you (depends on you having a CD reader though). Email address is in profile.
XP - MPEG4 - ASF file question - smokie
btw - I'll only d/l or copy legit stuff...
XP - MPEG4 - ASF file question - volvoman
Many thanks Smokie - I've stopped pulling my hair out now :) I hate computers, just when you think you've got to grips with the basics it all goes wrong. The error message I got said:

"not a cryptographic message or the cryptographic message is not formatted correctly"

Does that shed any more light?

PS I post here using Digital TV Internet not via a PC.
XP - MPEG4 - ASF file question - Altea Ego
VM

sorry me old mate, you need to download a later version of media player, which will then need to connect to MS to update its codecs.

If your PC is not connected to internet you will need someone
to download it for you to CD (and the latest codecs) and load it on your from there.

Why you no got your XP connected to net?
XP - MPEG4 - ASF file question - Dynamic Dave
If your PC is not connected to internet you will need
someone
to download it for you to CD (and the latest
codecs) and load it on your from there.


Doesn't it occasionally get supplied free on a disc with some computer mags?
XP - MPEG4 - ASF file question - Altea Ego
"Doesn't it occasionally get supplied free on a disc with some computer mags?"

Yes sometimes, usually after a new version is released.
XP - MPEG4 - ASF file question - Stuartli
>>Yes sometimes, usually after a new version is released.>>

Unfortunately this isn't correct - Microsoft ceased this practice about a year ago or slightly longer. The only exception was allowing SP2 to be included on cover disks and this was for its own convenience because of the vast number of XP users.

Re codecs. You should make sure that your version of XP is fully up to date i.e. has SP2 (plus later SP3 updates) which will also install Windows Media Player 10, along with the latest version of DirectX (9c) which can be downloaded from the Microsoft website's DirectX home page.

In addition you should download the latest WMP9 codecs pack from the MS website and, once installed, check that all File Types are enabled in WMP from Tools>Options>File Types.

To ensure that you have virtually all the audio and video codecs you are likely to require, also download the free standard K-Lite pack from:

www.k-litecodecpack.com/
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XP - MPEG4 - ASF file question - Stuartli
PS

MPEG4 codec can be obtained from various sources including:

www.undercut.org/msmpeg4/

www.tomdownload.com/multimedia_design/video/mpeg_2...m

www.411forsex.com/help/codecs_and_tools/codecs.html

IIRC you used to have to pay to download the MPEG4 codec.
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XP - MPEG4 - ASF file question - volvoman
Stuartli - got your post after I entered my last one. Starting to wish I hadn't :( - My version of XP hasn't been updated at all since it was supplied 2-3 years ago so how big a problem is this likely to be (see my question re. 'sequential' updates in my last post). Thanks again.
XP - MPEG4 - ASF file question - Altea Ego
Well its all a bit complex VM

I certainly saw media player 10 on magazine disk and that was less than 6 months ago. YOu dont actually need to update Direct X to use new media player codecs, but you will for any new games.

I think my old fruit this is all pointing you to having to have XP online for a good update session.

Your best bet is to find a mate with a home network set up on broadband and plug into his network for a "mass" update of all the things Stuartli pointed out or toddle the machine aloing to your local PC shop and ask him to do it.

XP - MPEG4 - ASF file question - Altea Ego
Oh and media player 10 will load ontop of any version down to 8 (whcih you should have)
XP - MPEG4 - ASF file question - Stuartli
>>I certainly saw media player 10 on magazine disk and that was less than 6 months ago.>>

I'd be very surprised if you did...:-) It is also only for use with XP and not earlier Windows versions.

Re XP - if you install SP2 it also installs SP1 and earlier updates which will save a lot of downloading; update it once installed.

You will need to create a System Restore point and close down everything that is currently open before installing SP2; full guidance can be found at this MS link:

tinyurl.com/3w4tb

However, you are better using a superior firewall such as ZoneAlarm (free) rather than the Windows version (Disable it from the Security Centre).
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XP - MPEG4 - ASF file question - Stuartli
Further to the point about cover disks - one of the key reasons MS stopped its programs, utilities etc being available on such disks was the attempt to dramatically reduce piracy and/or unauthorised use of its operating system(s).

That's why it now requires validation of your OS and genuine ownership first when you are collecting updates and other downloads from its website.
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XP - MPEG4 - ASF file question - Baskerville
>That's why it now requires validation of your OS and genuine ownership

Ahem, you mean licensing, not ownership; you don't own Windows XP even if you've paid for it. But yes, I'd read this too. Strangely piracy is one of the things that gave MS such amazing market penetration and they tolerated it for years; now of course it is working against them.
XP - MPEG4 - ASF file question - Welliesorter
I think my old fruit this is all pointing you to
having to have XP online for a good update session.


This will present volvoman with the infamous Windows XP Catch-22: it's dangerous to connect an unpatched XP PC to the net, but you need to connect to the net to get the updates.

There were a few articles last year highlighting how quickly an unpatched Windows XP PC would become infected after being connected to the outside world. I forget the exact time, but it was in minutes and certainly less time than it would take to download all the patches and updates needed to prevent it happening.

At the very least, I'd install Service Pack 2 before even thinking about connecting the PC to the net. You can always get this on CD from Microsoft. As far as I know they supply it free.

I suspect you'll get a faster response if you take smokie up on his kind offer!
XP - MPEG4 - ASF file question - volvoman
Thanks RF & DD - come to think of it I've recently seen several such discs offering various tweaks to XP but didn't realise I would be in the market. I didn't bother noting what these discs contained but I'll keep a look out. Incidentally, how do these update discs work? Do they need to be loaded sequentially i.e. I do get a disc will there be a problem if the update version is say to upgrade the second version of an application whereas I still only have the original version on my pc - I know what I'm trying to ask but don't know if I've quite managed it :) - or will any upgrade disc update all/any previous versions of the relevant application no matter how recent they are?

please keep it simple eh :)

Cheers guys.
XP - MPEG4 - ASF file question - Welliesorter
>>... I've
recently seen several such discs offering various tweaks to XP but
didn't realise I would be in the market. I didn't
bother noting what these discs contained but I'll keep a look
out.


If you've seen these on computer magazine discs in the past few weeks they'll almost certainly be programs that enable you to fiddle with settings. These are aimed at compulsive fiddlers and are not what you need at all.

When SP2 came out, it did appear on lots of magazine cover discs but that was a few months ago.
Incidentally, how do these update discs work? Do
they need to be loaded sequentially...


To the best of my knowledge, SP2 doesn't mind whether you have previously installed any updates. I've certainly installed it on a clean XP installation without problems. If this were not the case, it would be a devil of a job to do updates if you'd missed something out!
XP - MPEG4 - ASF file question - Dynamic Dave
Please note, I'm posting this on behalf of Volvoman as once a thread reaches a certain number of replies, he's no longer able to contribute - long story, but the shortened version is that he doesn't use a pc to browse.

Anyway, that aside, here's what he's asked me to post:-

I've ascertained that I've got XP Home with Support Pack 1 installed. I've also found out that SP2 can open up a whole unwanted can of worms - install problems, system crashes etc. etc. I don't want any of these so what I'd like to be able to do is just load what it takes for mediaplayer to unencrypt the MPEG4 code my device uses. Can this be done and if so what's the easiest way to do it. Many thanks.
XP - MPEG4 - ASF file question - Stuartli
>>I've also found out that SP2 can open up a whole unwanted can of worms - install problems, system crashes etc. etc.>>

If you have an XP Home or Pro system running satisfactorily, installing SP2 following Microsoft's basic advice will cause no problems - out of many millions who have installed it a comparatively tiny number had difficulties, but there were always good reasons why this was so.

I've installed it on three or four systems as well as my own and my son, an IT support specialist, on literally hundreds....:-)

People are usually quick to complain no matter what it involves, yet rarely publically express satisfaction, thus distorting the overall picture - this applies to almost anything involving cars, computers, services, after sales attention etc.
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XP - MPEG4 - ASF file question - Altea Ego
"just load what it takes for mediaplayer to unencrypt the MPEG4 code my device uses. Can this be done and if so what's the easiest way to do it. Many thanks"

Already answered, several times in fact. But I will say it again, You need media player 10 and all the latest codecs downloaded to it.

Unless you put your PC on the Net, someone is going to have to do it for you,
XP - MPEG4 - ASF file question - Baskerville
You need media player 10 and all the latest codecs
downloaded to it.
Unless you put your PC on the Net, someone is going
to have to do it for you,


Or Quicktime from Apple of course. The Quicktime file format was the basis for MPEG4 as I recall. Quicktime *does* appear on the front of magazines.
XP - MPEG4 - ASF file question - Altea Ego
"Or Quicktime from Apple of course. The Quicktime file format was the basis for MPEG4 as I recall. Quicktime *does* appear on the front of magazines."

But that does not synch with his super dooper portable mp3/mpeg4 player. Which I understand has prompted this whole saga
XP - MPEG4 - ASF file question - Baskerville
Doesn't it? Where does VM say that? Just had a quick scan through the thread and can't find it anywhere, but willing to admit I might have missed it. As far as I can see he just wants to play an MPEG4 file; it shouldn't matter what he plays it on.
XP - MPEG4 - ASF file question - Altea Ego
"I've been trying to load an MPEG4 encoded ASF video file from a multimedia device to my PC"

It makes sense to play the clip on the prog you synch on
XP - MPEG4 - ASF file question - Baskerville
But not if it means faffing around with getting an Internet connection or borrowing someone else's, installing a firewall and spyadkillerware, when you can get a player off the front of a magazine.

MPEG4 is an iso standard so should play nice with anything that supports it; can't see that it would make a difference.
XP - MPEG4 - ASF file question - Altea Ego
Sigh

Oh never mind
XP - MPEG4 - ASF file question - Baskerville
Hang on a minute before you throw the toys out. Are you saying that this media player doesn't just appear as a hard disk in the XP file manager so the file can be dragged and dropped onto, say, the desktop? It *has* to be synched with WMP10 and can't be played as effectively on any of the many, many multimedia players out there?

If so I am truly staggered.
XP - MPEG4 - ASF file question - Dynamic Dave
Me again, posting on behalf of Volvoman.

Just a quick note to say he's now sorted the problem and he thanks everyone for their help.

I don't have the details to hand, but will post them later for anyone that's interested / experiencing similar problems.

XP - MPEG4 - ASF file question - Dynamic Dave
I don't have the details to hand,


But now I do:

Volvoman seemed to have solved the problem by loading some video production software he got with another product - so far so good. He also managed to crack how to download files from his PC to the multimedia device.
Where are the pop-ups? - oldgit
How strange. During the last week or possibly less, this website no longer apppears to be plagued with pop-ups. My computer settings haven't changed and I've not downloaded any special software for removing them and so why, I ask myself.
Where are the pop-ups? - L'escargot
How strange. During the last week or possibly less, this website
no longer apppears to be plagued with pop-ups. My computer settings
haven't changed and I've not downloaded any special software for removing
them and so why, I ask myself.



Ssssh! Just make the most of it!
--
L\'escargot by name, but not by nature.
Win 2000 Hangs on Shutdown - Simon (Anne\'s Other Half)
I am running Win 2000 sp4. Recently the pc has started to hang with a blue screen and the mouse pointer on shutdown. It goes through the 'closing your network' and 'saving your settings' as normal, but cannot seem to switch the power off. So I am left to hold the power button in and do it manually.
How do I go about troubleshooting this?
Any help gratefully received.

Thanks
Simon
Win 2000 Hangs on Shutdown - Stuartli
This Microsoft Knowledge Base article may help:

tinyurl.com/5vxwb

Other suggestions at:

aumha.org/win5/kbshtdwn.php

Not good to keep using the power button...:-(
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What\'s for you won\'t pass you by
Does anyone use Skype?Is it any good? - livefortheday
Thought I would give Skype a try and see if it really does give good sound quality and cheap or even free calls.

Does anyone else use it and if so is there anything I should be aware of?
Does anyone use Skype?Is it any good? - A9er
Recently installed it from my reseach seemed mosst userfriendly VOIP for Uk use. So far has worked well and no problems only used Skype out and the published rates for overseas calls look good. Free calls are only for skype to skype will be trying shortly.
Does anyone use Skype?Is it any good? - frostbite
No personal experience but seen it discussed enthusiastically elswhere and IIRC no-one had a bad word for it.
Does anyone use Skype?Is it any good? - helicopter
We are just installing it at work to communicate between our offices in UK and Middle East so I am in the process of buying some headsets.

If our chief geek says its good it probably is.

I'll let you know in next week or so.
Does anyone use Skype?Is it any good? - Baskerville
Skype: works well, but a bit limited. No videophone for one thing (yet), but it is cross-platform (Windows/Linux/Mac). Run by the creators of Kazaa, so might turn into spyware one day.

If you're on a Mac, then iChatAV gives free videophone calls/phone calls and IM over the .Mac and AOL networks. I believe the MSN and AOL clients on Windows also do videophone, but I've never tried them.

You might also want to consider SipPhone:

sipphone.com/phonegaim/

This has the advantage of connecting to the AIM, MSN, and Yahoo networks among many others so the number of subscribers is huge. It's also a regular IM client and you can hold multiple IM conversatons across networks apparently. Incoming and outgoing calls from/to regular phones.
Does anyone use Skype?Is it any good? - borasport20
We have a few 'outworkers' here and have used skype-to-skype as a cost cutting measure. The sound quality was fine most of the time, and I couldn't comment on the cost-cutting.

Things that we found to be disadvantages -
I'f i'm working at somebody elses desk, or in a meeting room, etc, I have to go back to my desk or log somebody out of the nearest pc while I log in as me to take the call - makes forwarding a call to an extension look an elegant solution !
I'm not that keen on wearing the headphones, and it uses the sound port on your PC, so if you use it for any other purpose you'll be unplugging the speakers every time you want to make or take a call !


Does anyone use Skype?Is it any good? - Stuartli
>>'m not that keen on wearing the headphones, and it uses the sound port on your PC, so if you use it for any other purpose you'll be unplugging the speakers every time you want to make or take a call !>>

I use Skype (on dialup until next week when broadband is installed) and talk to others who already have broadband. Sound quality is excellent and at least as good as a basic telephone handset.

Re the sound. If you buy a £1.50 adapter to plug into your soundcard's output jackplug (i.e. it provides two jackplug outlets so you can connect your headset and speakers) you will have no problem. All I do is use my headset's volume control to turn the sound up and switch the speakers off and vice-versa.

See: www.maplin.co.uk/Module.aspx?ModuleNo=1018&TabID=1...4 (but most audio accessories shops should have one in stock).

Or, but slightly more expensive, you could get one of these:

www.maplin.co.uk/Module.aspx?ModuleNo=34878&TabID=...4
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What\'s for you won\'t pass you by
Does anyone use Skype?Is it any good? - Altea Ego
www.7dayshop.com/catalog/product_info.php?cPath=77...3

This one is cheaper Stuartli
Does anyone use Skype?Is it any good? - Stuartli
Well spotted (but £3.95 p and p to add); I use 7dayshop quite a lot but orginally looked at audio specialists for such accessories (in fact I eventually got my phono adapter from my best mate, who owns an independent audio/visual/appliances outlet, for the princely sum of nothing..:-)

Most recent 7dayshop buy was a 256MB Secure Digital card - £19.94 delivered to my door in five days from Geurnsey including a weekend.
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What\'s for you won\'t pass you by
Does anyone use Skype?Is it any good? - Stuartli
Correction - just ordered the £12.99 MP3 player complete with leads, headphone etc as I use Secure Digital cards anyway; if you don't have a card reader/writer it will also act as one...:-)
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What\'s for you won\'t pass you by
Editing Video Clips - malteser
We have just returned from a visit to (chilly) UK and SWMBO has several short clips, in .avi format, of our 19 month old grandson taken with a standard digital (still) camera.
Unfortunately several of them are in portait format rather than landscape. This has the effect of having to view them at 90 degrees to the vertical plane with obvious neck wrenching results! I have a number of video player programs, including Windows media, Zoom player, media player classic, avi preview etc etc. None of these will offer a function, as does my Irfan View for still photos, which can effect a 90 degree rotation. I have Windows Movie Maker, but the same limitation seems to apply.
Does anyone know of a solution?
--
Roger. (Costa del Sol, España)
Editing Video Clips - Altea Ego
This will do it

Virtualdub

www.virtualdub.org/
Editing Video Clips - malteser
Yes - but - how?
It's full of terms I don't understand! DUH
--
Roger. (Costa del Sol, España)
Editing Video Clips - Altea Ego
you use the program you find there called virtual dub, it has a filter for doing a 90 degree rotate.

RTFM you find on the site.
Editing Video Clips - Altea Ego
click downloads on the left
click documentation on the left
Editing Video Clips - malteser
Thanks, RF, the "filters" was the tip I needed to go in the right direction. Job done and both SWMBO & I can be misty eyed over Thomas (19 months)!
--
Roger. (Costa del Sol, España)
Editing Video Clips - Citroënian {P}
RTFM? Bit harsh, I'd go with RTM...

:-)
-- Lee Having a Fabialous time.
Editing Video Clips - Altea Ego
Whats wrong with Read The Fine Manual?
Editing Video Clips - Stuartli
Irfanview's Image tab has a Rotate Left, Right etc selection, but I don't know if it will work with digital camera movie clips.
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What\'s for you won\'t pass you by