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BMW 1 Series 2.0 Sport 58 plate - Steering query - stivvy

Daughter's recent acquisition and reporting intermittent steering sympton of sudden snatch to the left. Car has been test-diven by BMW staff who found nothing wrong but the problem still persists. Any ideas would be most welcome.

BMW 1 Series 2.0 Sport 60 plate - Steering query - stivvy

Another Senior Mo ! Car is 60 plate, sorry folks !

BMW 1 Series 2.0 Sport 60 plate - Steering query - stivvy

A bit more info. Apparently the snatching occurs between 30 and 45 mph and can be either to the left or right and feels as if the front end is sliding.

BMW 1 Series 2.0 Sport 60 plate - Steering query - gordonbennet

Have you driven it yourself or been a passenger and witnessed this yourself.

Might be interesting to accompany her and see how she's driving, the mention of feels like its sliding has me wondering.

Otherwise first thing i'd look at is the tyres, make type condition etc, could the NSF (or OSR) brake be grabbing when gently applied.

BMW 1 Series 2.0 Sport 60 plate - Steering query - stivvy

Many thanks for your suggestions. Due to her work I've not managed either to sit-in or drive as yet. Two new rear tyres were fitted by the dealership so your idea about checking tyres could be worth looking into. Another input is to do with the power steering unit as a possible culprit.

BMW 1 Series 2.0 Sport 60 plate - Steering query - bathtub tom

A bit more info. Apparently the snatching occurs between 30 and 45 mph and can be either to the left or right and feels as if the front end is sliding.

Tramlining?

Check tracking?

BMW 1 Series 2.0 Sport 60 plate - Steering query - stivvy

As the car was only bought about 3 weeks ago from a major BMW dealership we were assured everything had been checked out. Making assumptions again especially as the rear tyres were moved to the front with new rears. So perhaps a quick call to ask specific question might be in order.

BMW 1 Series 2.0 Sport 60 plate - Steering query - The-Mechanic

Sounds likely that the wheel alignment could be out causing the front tyres to wear originally. If it hasn't been adjusted when the tyres were fitted and swapped around, then the tramlining suggestion seems highly plausible as it would make the front end more sensitive to poor road surfaces and follow any imperfections more readily.

I'd ask the dealer to check / adjust the wheel alignment to rule this out then see if it lessens the snatching feeling. Some cars are more susceptible to tramlining than others but I would have thought BMW's were one of the better handling makes and the effects of our generally poor roads wouldn't cause them too many problems ?

BMW 1 Series 2.0 Sport 60 plate - Steering query - stivvy

Much appreciate your input and I have to mention that there is no intended ciriticism of the BMW dealer, it's just that I like to be reasonably informed as I believe there is still a view about the fairer sex and their driving. It looks from the posts that the first thing to get checked out is the tracking. If the symptoms still persist then this can be discounted. Hope to witness the problem sometime this week and check with the garage as to whether this alignmnet check was done when their pre-delivery was done.

BMW 1 Series 2.0 Sport 60 plate - Steering query - skidpan

When I bought my 118D back in 2008 one of the cars I tested did exactly this. Dealer said it had probably been knocked since it was a service loan car. The other 2 cars I test drove plus the one I bought never did it.

BMW 1 Series 2.0 Sport 60 plate - Steering query - stivvy

Thanks for that. Next question is how does one check that this might have happened with the previous owner/driver ?

BMW 1 Series 2.0 Sport 60 plate - Steering query - bathtub tom

how does one check that this might have happened with the previous owner/driver ?

Ask them?

BMW 1 Series 2.0 Sport 60 plate - Steering query - stivvy

how does one check that this might have happened with the previous owner/driver ?

Ask them?

Thanks a bunch ! What are the chances of getting an admission when they have just traded in the car ? Also discovered the Sales Manager is a chum of previous owner ! Not to worry will be in a better position to get to the bottom of the mystery after a drive at the weekend.

BMW 1 Series 2.0 Sport 60 plate - Steering query - skidpan

What happened in the past is in many ways immaterial. You need to find out what is wrong with it and the garage need to fix it. However. if the car has been crashed and badly or not repaired (people do sell cars rather than fix them) you may have a reason to reject it for a refund.

BMW 1 Series 2.0 Sport 60 plate - Steering query - stivvy

Understand your point and having spoken to the previous owner as well as assurances from the dealership about there being no previous damage I think this to be unlikely though not certain. Arrangement in place to have the car properly checked out by the dealer under relevant conditions, i.e. on a longer run than 400m from the garage and at a speed over 40mph, preferably with either myself or daughter present. In the meantime, I am going along tomorrow as passenger to get some first hand info.

BMW 1 Series 2.0 Sport 60 plate - Steering query - gordonbennet

Hope you get to the root of this, as a rule i find running one of the wheels on the continuous lines tends to show the tracking up if its out, invariably if its not right the car will pull towards the side that offers the better grip, dropping on and off such surface changes will give the sensation of swerving slightly.

Keep us updated won't you, intriguing.

Edited by gordonbennet on 11/11/2013 at 18:43

BMW 1 Series 2.0 Sport 60 plate - Steering query - stivvy

Sure. There's a mod. to my last post, referring to road-testing should have read "up to 40mph'. I've also learned tonight that there is "a creaking noise" from the steering wheel when on tight lock, both left and right, when parking. May or may not be related to previous. I think I'm now sufficiently briefed and look forward to hearing dealer's report sometime towards end of week.

BMW 1 Series 2.0 Sport 60 plate - Steering query - stivvy

More info: as a passenger today witnessed the symptoms being complained about. Finding the right words to describe the event is difficult as it is quite subtle. Here goes - at speeds below 40 mph there is what I can only describe as a "mini-slide", as if on the start of a front-end skid, lasting seconds, both to the right and left and needing corrective reaction. Sitting in the passenger seat it took me a while to recognise what was happening but once felt each ensuing movement could be easily detected. So I can understand the difficulty anyone would have on a test run. It is also apparent that steering to the right takes much more effort than turning to the left even allowing for the effect of road camber and persists also driving on a flat parking plot.

The car's previous owner who had the car on lease-hire told me he had not been aware of any problems and had had a completely "trouble-free" 3 years' motoring. Car's going in to BMW dealer in 10 days (the earliest slot !) for further tests.

BMW 1 Series 2.0 Sport 60 plate - Steering query - The-Mechanic

Sounds like either major maladjusted wheel alignment or possibly something bent or badly worn on the steering/suspension.

I'd be inclined to demand the dealer rectifies this ASAP, as by the sounds of it, it's dangerous to drive. Making you wait 10 days for an appointment for something as serious as this is ludicrous, they should take the car in immediately and give you a courtesy car until it's sorted.

BMW 1 Series 2.0 Sport 60 plate - Steering query - stivvy

Thanks for prompting me about the timing. (!) I must admit feeling a bit miffed about the very neutral response from the dealer's personnel about something that might ot might not have serious consequences. The appointment was made before my trip today so tomorrow now that I've got more knowledge and your post a call will be made to get an earlier booking.

BMW 1 Series 2.0 Sport 60 plate - Steering query - stivvy

Despite making a big effort to get an earlier appointment the dealer wouldn't budge, claiming that it was difficult to fit in with the the technicians and making a courtesy car available ! Anyhow the car has now been checked thoroughly, their words, and no defect found. A comment was made that the tyre pressures were down, which I find strange as we only picked the car up some 5 weeks ago and in any case I did a reading 10 days ago. The dealer gave a "complimentary" valet and so far I've had no feedback from daughter, Thanks for all your comments.

BMW 1 Series 2.0 Sport 60 plate - Steering query - gordonbennet

Sounds like its down to us then.

OK what tyres is it on and whats the wear pattern like?

Have you got a good indy garage near you who would check the wheel alignment for you?

Edited by gordonbennet on 23/11/2013 at 14:17

BMW 1 Series 2.0 Sport 60 plate - Steering query - stivvy

Comments and support much appreciated but I'm feeling a bit like "meat in the sandwich" as young lady is out of patience, can't afford any more time off work and has asked me to back off. I will keep an eye on things from a distance.Dealer made a comment about tyre pressures being down which I find a bit strange as she only picked the car up 5 weeks ago and I checked the tyres 10 days ago.

Tyres : Bridgestone RFT RE 050A1 all round. Not sure whether the wear pattern will be of any value as dealer fitted 2 new on rear and I need to check whether back and front were swapped. Fronts look a bit worn on outer edges so these may well not have been swapped.

Yes we do have good local choice of garages if we need to get any checks done. Sorry to be so short on info.

BMW 1 Series 2.0 Sport 60 plate - Steering query - stivvy

Sounds like its down to us then.

OK what tyres is it on and whats the wear pattern like?

Have you got a good indy garage near you who would check the wheel alignment for you?

Hi ! Have posted latest on 28th Feb.

BMW 1 Series 2.0 Sport 60 plate - Steering query - stivvy

Sounds like either major maladjusted wheel alignment or possibly something bent or badly worn on the steering/suspension.

I'd be inclined to demand the dealer rectifies this ASAP, as by the sounds of it, it's dangerous to drive. Making you wait 10 days for an appointment for something as serious as this is ludicrous, they should take the car in immediately and give you a courtesy car until it's sorted.

There has been a recent development proving precisely your thoughts. The car was taken into Main Dealers for a full day 21st Nov. 2013. Report came back that nothing untoward found, road tested and complimentary valet. No details other than tyre pressures adjusted, which is odd seeing that she'd only had the car for a matter of 3 weeks and I had checked them two days earlier.

Two weeks ago, 15th Feb. daughter parked on the drive with left lock on and what did I see ? The outside edge of NSF tyre almost bald and OSF also showing signs of undue wear on the outer edge. This after some 3,500 miles. So we arranged with MERITYRE, Marlow, to have an alignment check and guess what ? Every setting was significantly out, NSF tyre illegal and OSF less than 3mm. Two new tyres needed. The car now drives like a dream and a claim is being prepared to submit to BMW dealership.

Each time my daughter complained about the steering she was more or less fobbed off and frequently told, "perhaps you're not used to RWD" ! I have twice written on her behalf asking for details of the tests. So far not even a response let alone any information. Apart from the monies involved there are other issues that arise which until funds are received will be on the backburner.

BMW 1 Series 2.0 Sport 60 plate - Steering query - stivvy

(Duplicate post)

Edited by Avant on 02/03/2014 at 23:27

BMW 1 Series 2.0 Sport 60 plate - Steering query - stivvy

I've posted latest sitrep which won't surprise you !

BMW 1 Series 2.0 Sport 60 plate - Steering query - galileo

I've posted latest sitrep which won't surprise you !

Where?

BMW 1 Series 2.0 Sport 60 plate - Steering query - stivvy

Sorry, the post is in "technical" and long version went in twice - can't get the staff !

BMW 1 Series 2.0 Sport 60 plate - Steering query - gordonbennet

''So we arranged with MERITYRE, Marlow, to have an alignment check and guess what ? Every setting was significantly out, NSF tyre illegal and OSF less than 3mm. Two new tyres needed. The car now drives like a dream and a claim is being prepared to submit to BMW dealership.''

So much for main dealer care and expertise, why am i not in the least surprised.

Best of luck with pursuing the claim.

BMW 1 Series 2.0 Sport 60 plate - Steering query - stivvy

The conclusion to this post is a cheque from BMW dealership in full payment of the claim, for two new tyres, cost of wheel alignment plus consequential costs. Needed a bit of negotiation after submitting claim but young lady handled it very well. So thanks to everyone for their useful input.

BMW 1 Series 2.0 Sport 60 plate - Steering query - csgmart

The conclusion to this post is a cheque from BMW dealership in full payment of the claim, for two new tyres, cost of wheel alignment plus consequential costs. Needed a bit of negotiation after submitting claim but young lady handled it very well. So thanks to everyone for their useful input.

Well done - you got what you deserve here and whilst BMW should have not allowed this to happen in the first place you did at least get them to recognise this evenutally and get them to compensate you.

BMW 1 Series 2.0 Sport 60 plate - Steering query - gordonbennet

Stivvy, a proper poster, who remembered to update the thread, thankyou, and well done for pursuing.

BMW 1 Series 2.0 Sport 60 plate - Steering query - stivvy

Now that monies are safely banked I am resisting the temptation to continue the matter by listing the issues relating to the role of the dealership. But a cynical chum at the outset, like some fellow posters, rated our chances of even getting a sympathetic hearing let alone, actual compensation was in the snowball category. Needless to say he is amazed at the outcome and in his cynical way has raised the question: " Why did BMW pay up so readily, a most unusual occurrence, could it be they know there is something inherently wrong with the car and hope the problem might go away ?" Oh dear !

BMW 1 Series 2.0 Sport 60 plate - Steering query - thunderbird

Why did BMW pay up so readily, a most unusual occurrence, could it be they know there is something inherently wrong with the car and hope the problem might go away ?" Oh dear !

I stop worrying, your car is sorted and you have some money back.

In all honesty if BMW was hiding something there would more than your post on here about steering issues with a 1 Series.

We had one for 5 years and in that time never had an issue.

You were just unfortunate but have got it sorted at zero cost.

Enjoy.