Crazy or what.....The renault garage got back to me today after the warranty accessor had a look at the egr valve,,,and said it was faulty due to carbon emissions and the warranty would not cover it,,,and it would cost me 1400 pounds to replace and get car back on the road,,,,And this is a little over 3yr old car,,,I went beserk and said no way was i gonna pay that amount of money for a part that i feel should last far more than 3yrs,,,Also the turbo valve rings were blown but they said warranty would cover them...That i find strange,as after seeing on here where someone said,that if the egr valve sticks in the closed position then it would cause the turbo rings to fail,,well then surely the egr valve is a faulty mechanical item that has to be covered under the warranty?? please tell me you opinion on this??
Also will my car run with the egr valve disconnected?
I rang renault uk who after looking at the amount of times my car has spent in the garage said they would look into it,,,,I am also considering legal advise on this as i really think they a re taking the micky,,,
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The number of times the EGR valve features in this forum in cannot hardly be an unknown problem to Renault although they will quote the millions of cars with the same valve running without any problem.The price seems rather high having only changed them on Lagunas but at a fraction of that cost,are they difficult to reach on the Espace I know the clutch master cylinder entails taking out the dashboard maybe its as difficult.
I thing you will have to wait and see what they come up with first also try and source the cost of replacement from an alternative small garage just in case Renault are not known for their generosity and service standards, I would think as far as going to court it would have to be the small claims court armed with a full independant engineers report on the problem.
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poddyboo
£1400 to replace the EGR valve is a nonsense. What exactly are "turbo valve rings;" something invented by them? I've never heard of them.
There's a strong whiff of MBE coming from your garage's little tales. The symptom [dropping into limp-home under load] doesn't fit the putative diagnosis. This sounds more like a garage, that's well out of it's depth, waffling hard and trying a rip-off. What's the position if this work doesn't fix it?
Ask them for the exact fault code recorded by the problem.
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Might be the fuel pump. I've heard of a few failures on these 3.0 Isuzu engines.
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This gets better,,,heard back from the renault garage this morning,and the price has gone from 1400 pounds to 240 pounds...They said that after careful examination of the egr valve this morning that they disagreed with the insurance accessors diagnosis (he said carbon deposits caused the problem on the valve thus causing it not to be covered by warranty) and the garage are now saying the valve has a mechanical fault and it should be covered by the warranty,and that the 240 pounds is to cover the cost of cleaning the manifold as they said it is advisable to do this ,now that the engine is stripped down..I agreed the 240 pounds and said just do and let me have my car back...
And to pee me off even further i now have to wait till monday next for them to get a part...they have had it in their workshop since thursday last..
Whether my threats of legal action,threats to go to bbc watchdog,calls to renault uk head office..made them do a complete turnaround on the 1400 pounds to 240 pounds remains to be seen...
There was no ways i was going to pay the 1400 pounds without a fight..especially as the car is very low mileage and only just over 3yrs old,,,
They said they will have car ready monday or tuesday...and as we are going away to france on the easter weekend the long drive will test it out good,,...so if any of you are on a ferry to france and see a renault espace ,53 reg,being towed off the ferry,then it most likely will be me knowing my luck with the damm thing...
The good news is we have made the decision to get rid of it in the next few months and i really cant wait,,never again a renault,,pitty as when they go good they are good,but just too many problems and spends far too many visits inside the dealership,,,,so this story may be over for me,,,,but i better stay quite till i get it back on monday or tuesday...many thanks for the advice,and i am so glad i have come accross such forums as this,,,be my first port of call before my next purschase for sure...and i definitely recommend to any poor sod i see with a renault salesman...once again thanks a lot...Pat
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We bought this vehicle on 1/12/06, to accomodate or three kids and my parents. Size and look were perfect. Seller was a "people carrier specialist" Within the 3 month warranty it loss power 5 times. Renault diagnosed EGR valve, seller paid and fitted this. 9 days after the warranty ended, loss of power occurred again. Seller provided c/car but sent it to "diesel specialist" his diagnostic showed fuel injector. I asked if all 4 needed changing he said why? Price quoted to fix was 270 pounds. Then we were told 439.35 for replacement, first quote was for reconditioning. We were not happy but, he confidently said this was causing the problem. We agreed, we paid, we took it home. Picked kids up from school, not a two minute journey as school is in a different town, before I get told to walk. Loss of power occurred again. This 3 kids and my mother were in the car, the lorry missed us but the vehicle shook when it when past. Diesel said well must be something else. I have called Legal Services, Trading standards, Which? legal services, Renault UK and frankly this is just a waste of time. If we trade this in we lose 2000 pounds, in just four months. All the vehicles that get traded in will be bought by someone. It the Easter hols and we cancelled a driving holiday to france, my kids aren't happy, I can't sleep, my partner is fuming. This is a menace to us and to other road users.
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Someone else bitten by these wretched vehicles then..
There is no such thing as a 'three month warranty'. For the first six months of ownership any fault is assumed to have existed at the time of sale, unless the seller can prove otherwise (or show that you have caused the problem).
Don't delay. Get this car to a good diesel specialist immediately (or Renault) and get a report on the problem and estimate of repair costs (be prepatred to pay up to £150 for this).
Then get all your documentation together (sales invoice, dated bills from earlier repairs). Send the seller a copy of the report and ask that he confirms, within 7 working days, that he will meet the repair costs. Send the letter Special Delivery. If you get no reply then write again saying you will be taking the case to the Small Claims Court. Again, if no reply then go online and fill in a SCC form. If the facts are as you say then you WILL win.
Once the car is fixed then trade it in. Then do some carefull research before buying a replacement!
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I find myself online in here again looking for more advice..My renault epace which has been in the garage just over 2 weeks now where they originally quoted me 1400 pounds as they said the warranty wouldnt cover it (3yr old car) they then got back and said it would cost 240 pounds instead as the warranty will cover it..
The 240 pounds is to clean the manifold as the warranty would not cover this..they said it has lots of carbon deposits....and it shold be cleaned now that they have the engine stripped down for the warranty work of replacing the egr valve..
What i would like to know is,How difficult is it to clean the manifold?And surely if they had to strip the engine down to replace egr valve and turbo rings that it would be quite easy to clean the manifold of the carbon deposits?
Would they be charging the warranty insurance for this work and also charging me for this work??
The garage renault watford ,where my car is,i have lost all respect for them and wouldnt trust them to carry out a repair on a wheel barrow,,,
Eve if they had to wait for parts,,,surely a company like renault can have have parts couried to them within 24hrs?I could have went to france myself and had them back...they have taken over 2 weeks to do this work,,i pick my car up tomorrow...............
A few months back i asked for a price for wind deflectors for the windows,both sides..they quoted me some outrageous price....and that i would have to wait a week unti they get them in and then fitted...
Few weeks later,we were in Ireland,i popped into a renault dealer in ireland,asked for the window wind deflectors...they said they could have them next day and fit them there and then..much cheaper price..and aslo in euros,,cheaper again....And they actually had them sent by courier overnight from the uk....Unreal or what..
anybody wants to buy a renault grand espace initale...contact me here....fast sale required....cant wait..thanks
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On the way to work this morning my 02 2.2dCi Espace developed the loss of power/black smoke symptoms with NO warning lights etc on the dash.
Phoned a friend (experience mechanic) who advised probably the EGR valve and to get it checked out with a diagnostics at a dealership.
Booked it in this morning for them to look at this afternoon, when I got in she started up OK but still limped out of the car park. On the road though after a minute or so, big plume of black smoke, then the engine picked up and was running normally. I have only recently started using the car in earnest in the last few months after sending a company car back. So effectively it's been standing from August '06 to Feb '07 with the odd trip to the waste disposal station and back again at weekends.
I've been putting Redex diesel treatment in the last few tanks as I felt like it needed cleaning through and when I had the problem this morning and then it clearing on the way to the dealership, I assumed some deposits had become dislodged and 'worked their way through' the system. Drove all the way to the dealers without issue, thought it polite to drop in and let them know I wouldn't need the diagnostics, only to walk out, start the engine and then loss of power again, however the engine management warning came up on the dash.
Took it back to the dealer, they've had it for around 4hrs and have just phoned to say that they've replaced no.1 heater plug and they also took off the EGR and cleaned it (apparently it was pretty clogged up). Apparently there were half a dozen faults originally, but they said it was a common problem, asked if I'd been doing limited mileage/low revs etc and said that once they'd cleaned it all up, the only constant fault was the heater plug.
The diagnostics check was originally £85 incl. - however the total bill is £105 incl.
Fingers crossed this sorts the issue out, I'm confident, but only because the dealer seemed to know what they were doing and checked/cleaned the EGR etc without prompting.
Will report if the fault occurs again - apologies for the long (first) post!
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Hello old friends....
I'm sorry to say i'm back......
Check my Espace ownership troubles in previous posts..
The reason i'm back is as that even though in August last year (2006) i had ALL 4 injectors replaced i have just been advised (after another loss of power / misfiring) that an injector has failed.
I really hope it's no.4 as renault did that , the other 3 i bought on-line ( at significant discount to renault) and had fitted privatley..
So i am now paying for diagnostic work again on this piece of pink fluffy dice
As soon as its repaired its going, no question, i will never buy a Renault again!
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Oh and just a note to Aprilia...
You were right!
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Hi all
Another one to add to the list of the failing 2.2 DCi Espace.
Bought mine 7 months ago on 51 plate with 34,000 miles and 4 previous owners (should have spotted somthing then).
6 months trouble free motoring but then all the symtons that have ben described re loss of power after aboiut 30-40 mins driving, engine fuel injection warning light, resets itself when switched on etc. etc.
Local mechanic ran daignostic couldn't find a problem and cleared historical faults re EGR valave. Symptons persist - so I take it to the local Renault (Hull) dealer. They say problem is with glowplugs and a historical fault with EGR valve. They replace glowplugs at cost of £270 including diagnosis but after 15 minutes driving (engine moderately warm) it reoccurs.
Discover this forum and thread - my hgeart sinks and I take it back to renault. They after my complaining agree to another 2 hours of diagnosis (say they can't provide me with the glow pugs as they have been skipped). They say problem is now with the loss of pressure on fuel injection pump and could be 4 figures to replace. No sign of failing EGR valve of glowplugs on this diagnosis. They want to do another 2 hours of diagnosis but want to charge another £150. Having contacted previous dealer who stamped the service book, the vehicle has already had glowplus, EGR valve, adn a new gear box in the last 3 years.
I've now taken it to a local electrical and engine specialist who after diagnosis thinks the problem is with the injectors but is not sure how they can be easily removed.
The Renault garage say they've never come across this problem before but look shocked when 1 show the 33 pages of discussion this thread has generated!!
Can anyone advise on an easy solution to the removal of the injectors for testing and repair - does it require the engine to be removed?
After they are repaired I shall be selling the vehicle and never buying another Renault. Anyone got experience of the Fiat Ulysees 2.2?
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Hi, I am both new to this post and not an Espace owner. I stumbled across it looking for something else.
I noticed how many posts are refering to loss of power with no fault codes displaying. recycling the ignition often clears the fault for a while.
I have a Ford Galaxy 1.9 TD. I had similar problems with intermittent power loss. It was so bad I had to crawl out of the Dartford tunnel in 2nd gear. Once the powerloss had come in, recylcling the ignition only worked for about 1/2 mile. No fault codes on diagnostics, went into Ford main dealers approx 7 times (on warranty thankfully). They couldn't fix it because there was "no fault" to work with. A chance conversation led me to contact a Turbo repair company in Hampshire. I explained my symptoms and they said "that is the turbo". I convinced my local garage to take a chance on this. They removed the turbo, sent it to the company in Hampshire, recieved it back 4 days later (refurbished at a cost to the garage of £270). The garage refitted it and the problem has now gone away (well 18 months ago actually). It seems that some turbos have a variable nozzle system in them which can clog up with carbon if you only cruise around and don't give it some throttle now and again.
I am not sure how appropriate this information is for the Espace but it took me 6 months of repeated garage visits and multiple diagnostic visits before I (me not the garage) came across the solution>
I hope this may help.
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Hi
i see this problem seems to be common! i have had my espace for a year now and had no problems in fact i love this car but this morning i was going to work after selling my motorbike, to be SAFE! and it lost power it would gather speed but very slow it seems to lacking fuel?. any way the dash light then came on in the shape of an electrical symbol. It has lost power like this before but never for very long and i put it down to the fuel!. The car has done 105,000 miles and still runs fantastic Normally!
what dealer did you use and would you recommed?
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I too suffered from this problem which seems to be very common. My car lost power on its way up a french mountain. A local Renault dealer replaced the EGR valve and a "joint" at a total cost of 312 euros. Oh and of course small print in the Warranty Direct policy I had taken out at a cost of £600 disallowed a claim. FYI I had them do the 54000 mile service at the same time at a cost of 289 euros. So far the problem has stayed away. .
However I have suffered another problem since. On returning to my car recently the low oil warning light came on. Looking in the engine bay there was oil everywhere and the dipstick read below minimum. The RAC found a 2" diameter hole in the side of the engine where all the oil had leaked from. They concluded that something had clearly fallen off the engine, but not knowing what could only tow me home, it being friday night.
I eventually found a dealer willing to take it in the following wednesday (my local Renault dealer quoting 7 days before they could investigate) and the RAC duly towed the car there. The part that had fallen off was a blanking panel cover which gives access to the injector pump. But no underlying cause could be found. All breather tubes were clear. I eventually picked up the car and paid the £90 bill but was advised to keep an eye on things. The following Monday there was oil splashed all over the rear of the car and all over the engine bay. This time it had come up through the dipstick shaft. The oil was topped up and I limped it back to the Renault dealer. After some time investigating they traced the problem to a crack in the rocker cover which was, they tell me, forcing air into the engine, increasing the pressure until something gave way. At this point Warranty Direct were called again. Once again they found small print to exclude the claim so I ended up footing the full bill of nearly £600. I can only hope that at this point the garage has in fact cured the problem.
I'm curious if anyone else has had a similar problem. Also if I should try for a goodwill payment from Renault and if so if anyone has any advice on the right way to approach them. The garage says it has never seen this problem before.
My original thought had been to run the car for a year and then return to a lease car when the warranty had expired, and before the car gets too close to its expensive 72000 mile maintenance. Having shelled out nearly a £1000 in unplanned maintenance in the first 6 months I'm now faced with the dilemma "Do I keep going and try and spread my costs over a longer period, or do I cut and run now?" Thoughts welcome here too.
Am I the only person who has fallen foul of Warranty Direct's small print? (Fair question. Potentially libellous copy removed)
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I've used this forum a few times to help me sort out problems I've had with my Espace DCI so I thought it was about time I contributed back with some of my experiences. I bought the car privately in May 2006 with 98000 miles. Shortly after developed fault resulting in engine cutting out when accelerating and engine injection warning sign showing. Local Renault dealer took two weeks to find that one injector was faulty and relaced it at cost of £550.
Two weeks later car developed the loss of power problem (as in previous posts). I checked the EGR valve and found it heavily crusted up. Cleaned it as described in previous posts (sharpened hacksaw blade worked well) and put it back together with trouble free motoring for next three months.
Next the car developed the stalling fault and injection warning sign. Back to the Renault dealers who after a week of looking couldnt find a fault (I had worked out it was an injector). I got the car back (same problem persisting) and took it to a different Renault dealer who looked at the car for two weeks. I suggested that it might be an injector and they said they would consider it. After two weeks they thought that all four injectors and fuel rail required replacing at a cost of £2500
I thought it was time for a third opinion so I took the injectors that the garage had removed to a local diesel injection specialist who said that one injector was faulty but the other three were OK. The check took twenty minutes and cost £30. (A bit cheeper and a lot quicker than the local Renault dealer)
One injector replaced and the car worked fine until two months later and the car starded billowing black smoke when starting and accellerating. Two local garages said the engine needed replacing at a cost of £3000.
I was advised by a friend to check the turbo. I took the hose off the pipe from the turbo to the intercooler and found it full of oil. The car didn't need a new engine but a turbo. Reconditioned one bought for £380 and no problems since.
It might be oversimplifying things but I've found that the engine stalling and engine injection warning sign coming on is related to an injector fault. This can be checked by a specialist for £30. My specialist can also repair and overhaul injectors for £70 each
Loss of power and smoke seems to be the EGR valve and can be cleaned and overhauled at home.
I hope this helps anyone with similar problems
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>Joe
Many thanks,
My two conclusions:
1. Never buy a Renault cos the design sucks.
2. Renault dealers suck.
madf
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Is this the longest thread yet on HJ TM and should it be recommended to Renault dealers everywhere?
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Well, having stumbled across this site I reckon I should add my tuppence worth to the Espace saga!!
I purchased a 52 reg 2.2Dci The Race model last year and have encountered the problems listed above, namely cutting out for no reason!
Currently my Espace is out of action as for some reason it will not start....turns over fine but just wont fire!
Back to the cutting out bit though..... mine has done it about 6 times now....and its interesting that on 4 of the occassions, the latest being last week, it has happened on EXACTLY THE SAME PIECE OF ROAD each time!
I drive back home from work and after about 2 miles I have to join a dual carriage way....I put my foot down on the slip road to speed up and bang...loss of power. Engine cuts out...management light comes on, come to a stand, leave it a minute, start it up and off we go!! This does not happen at other similar points ie on other slip roads or joining the motorway for example, but there just seems to be something about this particular bit of road that my car does not like! At another certain point whilst going along the engine judders and feels like it may cut out but does not.
Surely this is too coincidental in that it has happened at different times of the year, in different weathers and in different road conditions. It can not take me exactly the same time to the second to get to the certain point in the road where this keeps happening. There are traffic queues, traffic lights etc so it must take differing amounts of time to reach this point.
Has anyone ever mentioned the possibility of underground cables providing some kind of magnetic force or other interference which knocks out the engine management system?
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I doubt it. More likely the problem is temperature related and at that point where you've driven two miles the temperature is at a point where something is getting upset. Plus of course you're putting your foot down to join the dual carriageway which may trigger the problem.
Stand by the slip road one day and wait for 2.2dCi Espaces to start piling up ;-)
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Hi Muppster.
See my post above. I had the same problem with engine cutting out on the same bit of road. The road was a slight incline after a junction. The cutting out coincided with changing up the gears and putting my foot down to get up the incline. Also coincided with the point where the turbo kicked in.
Problem was identified with a faulty injector. Diesel specialist told me that the injector would work fine when not under great load ie slight acceleration or revving whilst car was standing still. When you accelerate the injector is put under much higher pressures as it tries to deliver more fuel , more quickly to the engine (like when the turbo kicks in). As the injector fails under increased pressure the fuel returns through the top of the injector through the fuel return pipe to the high pressure pump. Fuel is starved to that cylinder and the sensors and CPU notice the imbalance and cut the engine.
The car should start again normally (either by switching the ignition off then back on again- bump start) or on the starter if you have come to a stop.
When the injector fails completely no fuel is delivered to the cylinder even at starter pressure and the engine will not start. Possibly what is wrong with your car now.
My problems continue, the air bag warning light comes on from time to time meaning the air bags are not armed. I have tracked that down to a faulty micro switch under the passenger seat.
New to the list, ABS light now coming on and annoying bleep every minute or so. When I track that problem down I will let you know.
By the way I only bought this Espace because I had my previous Espace 11 years ad did 250000 miles comparatively trouble free. But that's progress for you!
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Hi Joe,
Thanks for that.
My car is still in the garage and they think that the fuel pump is, well, knackered!! Not providing enough pressure to force the fuel through.
The car will still bump start but just will not fire, even after cranking for 10 minutes!
They reckon the injectors are ok..... but so far they havent filled me with any confidence on anything!!
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Hi muppster,
I know what you mean. Renault garages have a very primitive way of checking the injectors, which involves taking the fuel return pipe off each of the injectors and attaching a pipe to the top of each injector. The other end of the pipe is placed in individual bottles to measure what diesel is being sent back without being injected into the cylinder. Only problem with that is (see my earlier post) where an injector is only failing under load or pressure this staionary test doesn't work. It means getting the injectors out and putting them on a test machine. I don't know why the garages are so reluctant to do this. Once I had it done the problem was identified straight away and the problem injector replaced.
Good luck!
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The only way to test an injector properly is on a test stand. Measuring the volume of fuel from the spill pipe is a waste of time.
I wonder if anyone has the means of printing this thread out on a continuous roll of paper - it would make an excellent presentation to the MD of Renault.
659.
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659
I agree. I think that Renault already know that their set up is poor. But since the garages are making a fortune messing around with diagnostic tests which don't identify the cause and charging a fortune foe a hopeless injector leak test which don't find the cause either why would they want to change things.
From the posts above it is clear that most of us have identified the various symptoms and the causes so I am sure that the garages also know. But why sort it out straight away when you can mess around for a week (or two as in my case) and charge a fortune.
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